Phoenix Collision

4.9 (486reviews)
99%
4047 W. Jefferson St.,  Springfield,  IL  62707

In operation 20 years.

We are a locally owned and operated family business committed to performing quality auto body repairs and providing unmatched customer service. We specialize in collision repair and any dents, scratches, and dings. We work with all insurance companies and provide a lifetime guarantee on all repairs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (486)

My Experience

Emily Volle

Likely to Recommend

Repair Quality

Phoenix does an amazing job! From start to finish we are updated on the progress. Vehicle looked brand new when we got it back! Customer Service was to notch.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I would recommend Phoenix Collision to anyone. Staff very personable to customers. Everyone is so nice, and the work always gets done right. Looks great!

Customer Service

Returned Clean

Likely to Recommend

Will definitely

Repair Quality

The only ding is that it took 10 days to fix. I had hoped five to seven.

Customer Service

Completely satisfied. They always got back with me with an answer to my questions.

Returned Clean

My Experience

Great job, thank you! 😊

My Experience

Phoenix Collison is top notch! Matt and his group did a fantastic job with my car repairs. If I ever need any kind of auto body work done, Phoenix will get the call!

Likely to Recommend

I will recommend them to everyone

Repair Quality

Awsome work! I would recommend Phoenix to everyone that needs work done.

Customer Service

They notified me every step of the way with the repairs

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The work on my car was finished much sooner than I thought it would be. The car looked great and it was spotless inside and out when I drove it home!

Customer Service

Friendly and professional service. I was kept informed during the process.

Returned Clean

My Experience

Very satisfied. If have to will come back

Likely to Recommend

Repair Quality

Very nice to do business with you.

Customer Service

Returned Clean

Likely to Recommend

Very efficient collision and repair shop

Repair Quality

All the cosmetic damage to the Malibu was completed in a timely manner and the result was outstanding. The vehicle is now with the dealership where it was originally purchased for mechanical repairs.

Customer Service

Very easy to work with and kept updated on progress

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Service and support were phenomenal

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Only had 1 issue and it was resolved within an hour. Car looks great- Not the first time I've used them and should I need bodywork again I will definitely be back

Likely to Recommend

I already have recommended your shop

Repair Quality

Top notch. Car looks great !!

Customer Service

Good communication - good follow up

Returned Clean

Likely to Recommend

Repair Quality

My car looked new again and was spotless when I got it back. The office staff was really good to work with. I would refer them to family and friends.

Customer Service

They were professional.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

She looks beautiful

Customer Service

My car was cleaner on the inside than when I dropped it off. I did not expect that and it’s appreciated!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Good and easy to work with!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I think your work is once again outstanding. I have never been disappointed and you have always held true to your guarantee when I have brought something back for an adjustment or something not quite right. I will continue to use your services for all of my autobody needs.

Customer Service

Returned Clean