Phoenix Collision

4.9 (480reviews)
99%
4047 W. Jefferson St.,  Springfield,  IL  62707

In operation 20 years.

We are a locally owned and operated family business committed to performing quality auto body repairs and providing unmatched customer service. We specialize in collision repair and any dents, scratches, and dings. We work with all insurance companies and provide a lifetime guarantee on all repairs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (480)

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The car looks great! I know it was a bit of a problem for the team but I appreciate everything. Looks amazing.

Likely to Recommend

Repair Quality

Car looks better than ever.

Customer Service

Perfect.

Returned Clean

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Repair Quality

Customer Service

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My Experience

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Repair Quality

Customer Service

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My Experience

All good! Everyone nice, professional service! Thanks

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Repair Quality

Customer Service

Returned Clean

My Experience

Regular updates. Timely turnaround. Car looked amazing.

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Repair Quality

I absolutely loved Phoenix Collision. They communicated thoroughly and went over all details (repair was an auto insurance claim and they made it so easy). Any change, they called immediately, and informed me. They also had a text system that let me know the stages my car was in and if it was still on track to be ready. That alone gave me peace of mind. When I picked my car up, my interior and exterior was so CLEAN! More clean than what I left it. That was the cherry on top. So pleased and have already recommended friends and family to Phoenix.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Great customer service!!!

Customer Service

Fabulous

Returned Clean

My Experience

I just wanted to say thank you for the amazing job you did on my car. It turned out better than I could’ve hoped, and fixing the headlight I messed up was completely above and beyond, thank you for taking the extra time. I really appreciate the quality of your work and will definitely be recommending you to friends and family.

Likely to Recommend

Repair Quality

Attention to detail was above and beyond what I expected.

Customer Service

Communication was great and they were extremely helpful anytime I had questions or concerns.

Returned Clean

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Customer Service

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Repair Quality

Great service, clean work, and wonderful follow up!

Customer Service

Wonderful customer service!

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My Experience

My Experience

Can't wait for the hood piece to be put on also.

Likely to Recommend

Repair Quality

Looks brand new

Customer Service

Super friendly

Returned Clean

My Experience

My experience with the staff and performance of Phoenix Collision is historically impeccable. I don't like repeat business with them, but they are my go to for auto body repair. When needed, they communicate very well, and keep us up to date throughout the repair experience. And they are friendly and helping owners and staff. signed, John Kirchgesner

Likely to Recommend

Repair Quality

That is actually totally satisfied. As in my last survey submitted this week, I don't like having to do repairs on our cars, but when I do, Phoenix is the place to go. Good work and great staff.

Customer Service

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My Experience

Was done in a timely manner, and the work was exceptional!!

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Customer Service

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My Experience

Just a job well done thank you

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Repair Quality

Customer Service

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My Experience

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Repair Quality

Customer Service

Returned Clean