Picasso Auto Body Inc

5.0 (204reviews)
100%
7373 Orangewood Dr,  Riverside,  CA  92504

In operation 14 years.

OUR GOAL A true barometer of the company's success is its broad base of repeat business. Keeping customers happy is our goal. The human factor is always emphasized while maintaining the highest industry standards of excellence in workmanship. The automobile industry is constantly evolving with new technology being introduced to the market. It is our priority to always be prepared for these advancements. Located inside our facility are a conference room and a training facility where our technicians are regularly trained with the tomorrows emerging technology to maintain and expand each area of expertise. In addition, we personally and continually monitor industry innovations looking for the most advances and modern equipment necessary for the most advances and modern equipment necessary for a superior product.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Check
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Alfa Romeo
Chrysler
Dodge
Fiat
Honda
Hyundai
I-Car
Jaguar
Jeep
Kia
Land Rover
Ram
Tesla

Reviews (204)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for professionalism, attention to detail, and thorough communication throughout the repair process, including timely updates via calls and texts. Customers frequently highlight the seamless experience from estimate to pickup, with several noting repairs were completed ahead of schedule and under initial quotes. The shop's ability to advocate for customers against insurance companies and its commitment to going above and beyond - such as addressing minor scratches outside the contracted scope - are frequently appreciated. A few customers noted delays in completion time and desired more frequent updates, reflecting areas where customers feel communication cadence could be improved.
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"... process was smooth, professional, and efficient. Their attention to detail and commitment to quality were evident throughout the job. They kept me informed every step ..." Read more
"Excellent in every aspect!"
"Very satisfied with the work performed and completed on my 2025 Honda Pilot. As well all of the Staff at Picassos. ..." Read more
"Fantastic customer service and care. Way over expectation."
"Best auto repair shop I have ever experienced.Got my car done sooner than expected and would like to ..." Read more
"... out of their way to be friendly and accommodating. I was promised my car in one week, and I got it days less than that. I was given a quote for the price, and ..." Read more
"Work was done quickly and ahead of schedule. My car looks as if it was never in an accident! Paint ..." Read more
"Job was completed sooner than expected."
"Best auto repair shop I have ever experienced.Got my car done sooner than expected and would like to thank picasso auto body shop for giving back my car like ..." Read more
"It was earlier than expected"
"Great service and hospitality, excellent communication and gave us updates throughout the whole process, the end result was amazing, top quality ..." Read more
"... commitment to quality were evident throughout the job. They kept me informed every step of the way, answered all of my questions, and delivered results that exceeded ..." Read more
"Everyone was very professional and communicated well. Answered my questions with a pleasant attitude and ..." Read more
"Great customer service, communication was great!"

Likely to Recommend

They took exceptional care of my car.

Repair Quality

From the initial contact with Erik and Sam at Picasso Auto Body to the completion of the task with my car, their service exceeded every expectation.

Customer Service

Their knowledge of the task at hand and how they would proceed with the correction was absolutely flawless.

Returned Clean

My Experience

Picasso did a beautiful job. This is my second time with this organization. I am very, very satisfied with the work that was done on my car. I recommend all foreigners go there.

Likely to Recommend

Repair Quality

Great service. Everything I asked for was performed from them. Will use them if needed in the future

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Sam is great to deal with. His customer service skills are the best. Your technicians are also extremely good at what they do.

Likely to Recommend

Repair Quality

Rating is due to the customer service by Sam and the work done by the technicians! My vehicle looks great which is very important to me. A technician took the time to tuck my rear camera wires, without me asking. I really appreciate this. The technician went above and beyond what was expected. Sam and these technicians are why I would recommend this body shop and use it again, if I have to, (God forbid I have to).

Customer Service

Rating reflects customer service received from Sam and the one conversation with Miguel. The customer service received by the front office female staffer can be a lot better.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Good job but took very long time to fix it.

Likely to Recommend

Repair Quality

Thank you for the process. It was easy for me to leave the car and the way everything was managed

Customer Service

Returned Clean

Likely to Recommend

This is the third time they’ve worked on my car on a variety matters. Every time I’ve been happy with them.

Repair Quality

Customer Service

Everybody at Picasso Auto Body went out of their way to be friendly and accommodating. I was promised my car in one week, and I got it days less than that. I was given a quote for the price, and it was hundreds of dollars less than that. They could’ve easily left it the way it was I wouldn’t have known the difference. In other words, I feel that they had my best interest in mine. This is the third time I’ve worked with them and have felt the same way every time.

Returned Clean

My Experience

Work came out perfectly and Sam is good to work with.

My Experience

Great job in replacing my windshield.. I was very satisfied with the result.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everyone was so friendly and kind. You guys did excellent body work and even cleaned up the headlights. Everything came out so good and very clean. Fast and efficient service. 10/10 definitely would recommend. Thank you so much.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Extremely happy with your team. Sam from day 1 kept us well informed about what was going with our vehicle. Pictures were being sent to us as we were happy about that. Your team did an awsome job in getting our vehicle looking beautiful again thank you all for your hard work . Extremely happy customer.

My Experience

Very satisfied with the customer service and the quality of work you can see that Sam takes pride in his work and I will be recommending his establishment to friends family and cop workers

Likely to Recommend

Repair Quality

Excellent service very knowledgeable people and very helpful thank you for your time and support

Customer Service

Excellent service very knowledgeable people and very helpful thank you for your time and support

Returned Clean

Likely to Recommend

Highly recommend!

Repair Quality

Excellent service.

Customer Service

Returned Clean

My Experience

They are outstanding. Amazing work quality!!

Likely to Recommend

Repair Quality

This body shop is Great. Their work quality is the best.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Repair looks as good as new. You cannot tell that anything has happened to the car. The team did an excellent job.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean