Pines Ford Lincoln
In operation 16 years.
Pines Ford Lincoln is a full service new car dealership. Our collision center is Ford , F150 Aluminum, and GM Certified by Assured Performance. Soon we will also be Honda and Nissan certified. We are an I-CAR Gold Class shop and have been for the past six years. All metal technicians are I-CAR certified steel welders, and five are I-CAR certified Ford - Aluminum welders. The metal shop is equipped with four Car-O-Liner frame machines as well as two Car-O-Liner Vision Measuring stations. We have nine vehicle lifts, three estimating bays, a clean aluminum room, three Garmat downdraft spray booths, and two double prep decks that are heated. We perform most mechanical operations with our two dedicated mechanical technicians right here in our collision center. Front end alignments are also done in house, but through our service department. We offer a limited lifetime warranty on our materials and workmanship.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental - Hertz®
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Excellent
Customer Service - 3.5/5.0 -
Waited for extended time holding on the phone, leave several msg.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Very good communication and responsive service
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Road unwanted events are not welcome in our lives, but we can't avoid them sometimes. My son had this unwanted event but allows me to meets great people and excellent customer service in Ford COLLISION department. Thanks for your full support and care to the car. Regards Aaron Torres
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
See previous comments
Repair Quality - 5.0/5.0 -
Efficient, courteous, reliable, and quality workmanship.
Customer Service - 5.0/5.0 -
Excellent, communicated each step of the way.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I just sent a New,Customer over
Repair Quality - 5.0/5.0 -
Did a Great Job, Returned the Car Clean, No A/C or Radio blasting when you get inside the car
Customer Service - 5.0/5.0 -
They know what they,are doing, very Professional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Both Linda and Tanya displayed great customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very pleased with the bodywork repair and paint job completed.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I very please they were very polite and the process did not take long at all
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome job and great customer service.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car was in your Collition Dept. I have no issues there. Girls very polite very professional, but your rental place Hertz need to go to a customer service classes big time. I thought that they are in your premises to assist your customers were they go for mechanical issues or collision. Not very nice car was dirty with hardly any gas or just enough to get to the gas station of which I have no problem with but as far as customer service on Hertz I am very disappointed.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
The work was incomplete, several parts were not replaced and or were missing. A damaged on the tailgate was not fixed at all. I was advised by the manager they would order the parts and call me in to do the repair but never happened. It’s been approximately two months now and I haven’t heard back from them. I have attempted to reach out to them with negative results. Please advised Very Respectful Yasel Corrales (786)210-3698 [email protected]
Repair Quality - 0.5/5.0 -
The work was incomplete, several parts were not replaced and or were missing. A damaged on the tailgate was not fixed at all. I was advised by the manager they would order the parts and call me in to do the repair but never happened. It’s been approximately two months now and I haven’t heard back from them. I have attempted to reach out to them with negative results. Please advised Very Respectful Yasel Corrales (786)210-3698 [email protected]