Pines Ford Lincoln
In operation 16 years.
Pines Ford Lincoln is a full service new car dealership. Our collision center is Ford , F150 Aluminum, and GM Certified by Assured Performance. Soon we will also be Honda and Nissan certified. We are an I-CAR Gold Class shop and have been for the past six years. All metal technicians are I-CAR certified steel welders, and five are I-CAR certified Ford - Aluminum welders. The metal shop is equipped with four Car-O-Liner frame machines as well as two Car-O-Liner Vision Measuring stations. We have nine vehicle lifts, three estimating bays, a clean aluminum room, three Garmat downdraft spray booths, and two double prep decks that are heated. We perform most mechanical operations with our two dedicated mechanical technicians right here in our collision center. Front end alignments are also done in house, but through our service department. We offer a limited lifetime warranty on our materials and workmanship.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental - Hertz®
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0 -
The passenger door is misaligned and makes noise when opening and closing. We’ll take it back on Saturday to have it fixed.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
From the day we dropped off our truck for the body repairs due to an accident everything thing went well upon pick up and inspection of the repairs went even better than expected pines ford did and outstanding job thanks to all involved
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
So far so good. It looks great. When I picked up my truck, I asked why the Frontend was checked for alignment? It was explained to me why. Great thinking.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Everything looked & worked great but, due to wheel removal, air pressure was off by 12 lbs for rear. Also being limited slip rear diff. A little more education for tire/wheel tech & vehicle year info on driver side door post. Reminder or education will solve that. Otherwise all good.
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great attitude from everyone. Lili, Ray and the lady at the front desk
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Team was great
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Staff were true professionals and handle my car with care
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 2.5/5.0
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great and fast service. Very convenient
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I appreciate how fast you got my car back to me. Everyone was very nice and helpful. Lilly called me and kept me updated thru the process Thank you very much.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was very friendly and professional. Lilly kept we updated on the work progress and I received my car back sooner than expected. Hats off to Pines Ford!
Customer Service - 5.0/5.0 -
Very satisfied
Returned Clean
My Experience - 5.0/5.0 -
Rey Santacreau Collision Center Manager and Lilly Cook Office Manager went above and beyond throughout my recent repair. The process was seamless and they kept me informed throughout. The repair was even faster than I expected.
My Experience - 5.0/5.0 -
Great service. Thank you Nion. Job looks good. Great work to all the techs involved.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My experience at Pines Ford Lincoln has always been great. Mr. Pinto handled my repair very well. I’m very pleased with the work and the service.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent comunication throughout
My Experience - 5.0/5.0 -
Awesome job everyone. Truck is back to new condition.
Likely to Recommend - 3.0/5.0
Repair Quality - 5.0/5.0 -
I would like to know do I get points with this
Customer Service - 5.0/5.0 -
I would like to know do I get points with this
My Experience - 5.0/5.0 -
Thank you for everything. I’m so happy to have my car back.
My Experience - 5.0/5.0 -
Great service and communication from entire staff.
Likely to Recommend - 5.0/5.0 -
No issues.
Repair Quality - 5.0/5.0 -
Great service team that kept me informed throughout the process.
Customer Service - 5.0/5.0 -
Lilly was extremely helpful and a great communicator.