P.J. Auto Inc.

5.0 (288reviews)
100%
4971 N Elston Ave,  Chicago,  IL  60630

In operation 34 years, 32 years at this location.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (288)

My Experience

I had an excellent experience.

My Experience

Excellent job ,beautifully done, my car looks like new & very impressed .satisfied with work ,completed earlier than expected ,Will keep you in mind & gladly recommend

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Awesome customer service and great work on the vehicle plus fast service completed the car earlier then expected

My Experience

PJ Auto was very professional and punctual They communicated every step of the way and did great a great job in a timely manner.

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Repair Quality

Very satisfied with the prompt and professional service from P&J Auto inc.

Customer Service

Returned Clean

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Returned Clean

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Customer Service

Thank you for doing a very good job 👏 👍. I appreciate the car wash also.😊

Returned Clean

My Experience

I picked up my car today, but did not satisfied of the work. I found welding connection point both door did not smooth as the original and dented inside the passenger front door too. Peter (who work there) explained to me, he “got them (2 doors) from Toyota and both are new, made by human. The originals made from robots”. I understand that, but human can fix it and look the same as original ones, before. He shown me my former doors and explained to me, both doors were the used ones. However, as a consumer, I will be happy, if their works look similar to the original. He promised to fix it. I will drop the car on 9/4/2024 Thank you

Likely to Recommend

Repair Quality

The area where my car was damaged looks new again.

Customer Service

Returned Clean

My Experience

Thank you for the quick repair of my mirror! Super reasonable pricing, ordered the mirror and color matched it, had me all fixed up in under an hour once the part came in!

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Repair Quality

Excellent customer service, quick repair.

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Returned Clean

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My Experience

The car look almost new and they cleaned the car washing it and doing the wheels.If I ever need body work again I will be at PJ Auto Thanks Guys

Likely to Recommend

They do great work and keep you posted on everything.Very professional.

Repair Quality

Everything look great and was washed and cleaned.

Customer Service

They keep me updated everyday.

Returned Clean

My Experience

PJ Auto did an excellent job replacing my doors. It’s difficult to even tell there had been any damage.

Likely to Recommend

Repair Quality

My car looks back to how it looked before the accident. If you didn’t know there had been damage, you wouldn’t think anything had happened. The work was that good.

Customer Service

Returned Clean

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Returned Clean

My Experience

I recently got into an accident and was looking to take my car to one of State Farm's recommended dealers. After looking at reviews, I'm glad I went with PJ Auto Inc. I primarily spoke with Peter, and he was very personable and welcoming. He walked me through the whole process since I wasn't sure what to expect. I received up to date texts and even a few phone calls letting me know the status of the work and repairs. They also fixed a scratch I had (not related to the accident) for less than what I was quoted at other shops. The work was completed a day earlier than the time frame I was given, and they also gave my car a good wash, wipe down, and vacuum. I will definitely be returning to PJ Auto for any future work.

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Great service, speedy repair and transparent communication. I also appreciated the cost effectiveness

Customer Service

very customer centric

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My Experience

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Repair Quality

Everything was great

Customer Service

Returned Clean