Plan B Autobody

4.9 (362reviews)
100%
1621 Highway 31w,  Goodlettsville,  TN  37072
Bot
Shop AssistantSparkles

In operation 18 years.

Plan B Autobody is the only 5 Star Reviewed Auto Body Shop in Sumner County. We put our Customers first by offering Quality Repairs on a Timely Basis with a LIFETIME GUARANTEE!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 9:00 am - 5:30 pm
Tue 9:00 am - 5:30 pm
Wed 9:00 am - 5:30 pm
Thu 9:00 am - 5:30 pm
Fri 9:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Genesis
Honda
Hyundai
Kia

Reviews (362)

Likely to Recommend

Repair Quality

Good service, dropped a little because of the parking situation.

Customer Service

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Repair Quality

Had to return my car as several things were wrong.

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Repair Quality

Customer Service

Vickie and Amanda were both amazing in helping me get my truck fixed! They went above and beyond and that really made a difference! And a huge thank you to Steve for helping me get my parts ordered! You saved me a lot of running around and I appreciate you greatly :-)

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Repair Quality

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My Experience

Well done job 👍

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Repair Quality

Very friendly and easy to work with I will have to bring it back for some minor touch ups and they told me to take it home and really look it over but dont wash it for 2 weeks so I am planning on looking at it very closely in 2 weeks to see how well the paint does but other wise I am very pleased

Customer Service

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Repair Quality

Amanda was EXTREMELY helpful in my time of crisis (just after a car accident).

Customer Service

I really cannot say enough positive things about Amanda’s customer service.

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Repair Quality

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Repair Quality

Did a great job. Car looks amazing!

Customer Service

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Also rear windshield wiper doesn't work now, don't know about rear defrost, haven't needed it yet.

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Did get the right grill but suspension was never looked over

Repair Quality

My alignment was out on driver's side 2.8° and my ball joint was worn as well

Customer Service

My alignment was off 2.8° and ball joint worn as well on my driver's side.

Returned Clean

Likely to Recommend

Repair Quality

The air pressure in the tire they replaced was at 46psi, but all others were all about 20psi. The tire pressure light was on when we picked up the vehicle and I had to air up the other tires and remove some air in the tire that was replaced. It would have been nice if this was reviewed before we picked it up, as the tire pressure light was on when we left Plan B.

Customer Service

Same as before.