Plan B Autobody

4.9 (362reviews)
100%
1621 Highway 31w,  Goodlettsville,  TN  37072
Bot
Shop AssistantSparkles

In operation 18 years.

Plan B Autobody is the only 5 Star Reviewed Auto Body Shop in Sumner County. We put our Customers first by offering Quality Repairs on a Timely Basis with a LIFETIME GUARANTEE!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 9:00 am - 5:30 pm
Tue 9:00 am - 5:30 pm
Wed 9:00 am - 5:30 pm
Thu 9:00 am - 5:30 pm
Fri 9:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Genesis
Honda
Hyundai
Kia

Reviews (362)

Likely to Recommend

Repair Quality

Excellent customer service and work!! They kept me informed throughout the process of the work being done.

Customer Service

Excellent customer service and work!! They kept me informed throughout the process of the work being done.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great service, great work, good communication.

Customer Service

My Experience

My vehicle required specialized calibrations and parts. Plan B worked diligently to complete the necessary repairs. Their level of communication regarding the status of the vehicle was wonderful. Our van looks good as new. Highly recommended!

My Experience

Likely to Recommend

Evident that I brought a 2nd vehicle

Repair Quality

The staff is a pleasure in which to work, timely, professional, and friendly.

Customer Service

The work was completed as discussed.

Returned Clean

My Experience

Steve, Amanda and Vickie were all very professional and explained everything in detail. When I got my truck back, it looked like it did before the damage, thankful to have a plan B auto and crew to get everything squared away.

Likely to Recommend

Repair Quality

Steve, Amanda and Vickie are such good people to work with and Plan B auto body is a great company to have on your side. Thank you to Steve and his crew for getting everything squared away.

Customer Service

Returned Clean

My Experience

Very pleased with the outcome and over customer service

Likely to Recommend

Repair Quality

Very good job.

Customer Service

Returned Clean

My Experience

Excellent job i always appreciate the customer service and the quality of work you do. Thank you

Likely to Recommend

Anyone needs your service in will tell what a great job you guys do

Repair Quality

Awesome customer service and quality work done

Customer Service

Great job

Returned Clean

Likely to Recommend

Repair Quality

Great work and great people specially, Steve, Amanda, and older people behind the scenes

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very courteous and fast

Likely to Recommend

Repair Quality

Very nice people

Customer Service

Again nice people

My Experience

I was extremely satisfied with the service and communication from start to finish.

My Experience

So thankful for the great job on my car.. It was a pleasure to work with the ladies and thank k you in the back for a beautiful job on my car.. looks like brand new

Likely to Recommend

I was referred to them by my neighbor, and I will most definitely refer everybody to them

Repair Quality

They were perfect everything about this company. My car looked amazing. They did it quickly answered all my questions. Very friendly. I’m so thankful I picked them.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The people are great and do everything to get your vehicle fixed and that you are happy with it!

Customer Service

Returned Clean

Likely to Recommend

The work done was flawless

Repair Quality

Amanda was phenomenal to work with! She was professional, knowledgeable, and friendly. I have actually never picked up my car from any repair job and been so happy before! Only reason this is not a 10 is due to the pricing. Customer service and quality was above and beyond!

Customer Service

Returned Clean

My Experience