Platinum Collision Center of Willow Park, LLC
In operation 4 years.
Everything we do comes from a desire to serve our customers and our community well. We believe the best way to do that is to provide them with affordable solutions that don’t compromise on quality or care of attention. So that’s how we’ve been operating since we opened in 2004. As a company founded on family values, we want you to feel confident and safe when you hand us the keys to your vehicle. We aim to be your first choice every time by proving to be the right choice every time.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0 -
Poor communication was the only issue. A call to keep me in the loop would have been enough. A call to ask if I wanted any additional services would have made me a loyal customer.
Repair Quality - 5.0/5.0 -
The repair itself is great.
Customer Service - 2.0/5.0 -
The repair was supposed to be finished on the 8th which was about two weeks from when I dropped it off. I only knew that because I called and was told a week after dropping the car off. The day of last minute issues delayed the car being finished another 4 days. That call was the first one I received from the team.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was anticipating my truck being in the shop for over 2 weeks. Platinum Collision had my truck ready in 8 days. The truck looks like great again with no signs of an accident
Customer Service - 5.0/5.0 -
Start to finish very proficient
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
outstanding communication and service. i feel like they went above and beyond i highly recommend!
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 3.5/5.0 -
The work was decent, not superb The real issue is that they tried to total my car, then it took almost three weeks to find out it was not in fact totaled. Repairs took a long while. Almost 60 days and I was out of pocket money in rental car payments because insurance only paid for 30 days for rental.
Customer Service - 1.5/5.0 -
Customer service was almost non existent. Again they tried to total my vehicle prior to fixing it
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff at Platinum went above and beyond for our repairs. This was not an easy fix, but Chris came through for us in a big way.
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and communication
Customer Service - 5.0/5.0 -
Great service and communication
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional, and high quality of work.
Customer Service - 5.0/5.0 -
This is my second time with them. Amy future work I need , I will go to them
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very impressed by the workmanship
Customer Service - 5.0/5.0 -
Very helpful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great experience. Highly recommend
Customer Service - 5.0/5.0 -
Great communication