Pole Position Auto Body - Warren Cr#123

4.9 (268reviews)
98%
26777 Bunert Road,  Warren,  MI  48089

In operation 36 years.

Pole Position Auto Body has proudly served our community with expert auto collision repair services since 1990. From minor dents and dings to major collision damage, our experienced technicians are equipped to handle all your collision repair needs with precision and care. As your trusted neighborhood collision repair experts, we’re committed to making the entire process easy and stress-free from start to finish. We work with all insurance companies directly to ensure a smooth, hassle-free experience and get you safely back on the road. We’re proud to be a premier choice for collision repair conveniently located in Warren, MI. At Pole Position Auto Body, we’re dedicated to getting you back to GO.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (268)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for exceptional repair quality, often describing vehicles returned in like-new or showroom condition. The team receives high marks for proactive communication, with many customers appreciating regular updates via calls and texts throughout the repair process. Timeliness is a recurring highlight, with numerous vehicles completed ahead of schedule. Customers also frequently commend the complimentary interior and exterior detailing as a standout bonus. A small number of customers noted areas for improvement, including a vehicle not being fixed correctly on the first visit requiring re-work, a cost increase not communicated until pickup, and occasional delays in status updates, as mentioned directly in their feedback.
Select to learn more
"The entire crew at Pole position was extremely helpful, informative, and polite throughout the whole process. They kept me updated. Answered all my questions. ..." Read more
"... pretty detail oriented and particular about my car and they exceeded expectations with the blendingcolor matchbody work." Read more
"I recommend these guys top notch. From start to finish very professional and courtesy towards the customer. They did extremely good work and went out of their ..." Read more
"... walk through the door, its a different experience. Staff is always on point, professional, and knowledgeable. You feel welcomed and considered throughout the ..." Read more
"Vehicle was not fixed properly. Door latch not working, mirror assembly had to be reordered because a broken one was installed. There was polishing ..." Read more
"They did great work and finished the job sooner than what they told me. Couldnt be happier."
"It was 2-4 days earlier than expected!"
"I appreciated very much that the work was done in a timely manner. The job was very well done. I will recommend this company to everyone I know."
"... friendly and helpful. The repair work is exceptional. I dropped my car off in the morning and they called me in the afternoon telling me it was done. Thank you so much!" Read more
"A little later than I was hoping but it was fine."
"... updates via phone and text from Pole Position. The phone calls were detailed & customer focused." Read more
"Communicated well. Car was ready within the time frame I was given and work done was great. Color matched perfectly."
"Awesome! Loved all the communication about the repairs."
"... when it comes to the progress of my vehicle. They constantly updated me with the completion date and if things are going to be delayed. The workers are very friendly. When I picked up ..." Read more
"... more than the initial estimate given. Yet, I was not informed of the increase cost until the last moment when I picked up the car. The initial estimate has to have more meaning." Read more

My Experience

I absolutely love this shop. They care about their customers. They were kind, respectful, they took great care of my vehicle and their work was impeccable!!! I highly, and I mean highly recommend this shop to anyone requiring autobody work. Thank you for your service excellence! CRP

My Experience

Thanks for a job well done, I will definitely recommend to my friends. Fast, friendly and good service. 😊

Likely to Recommend

Repair Quality

Great job guys, I will recommend you. Nice fast and friendly service 👍🏾👍🏾

Customer Service

Returned Clean

Likely to Recommend

Hugo is an amazing intricate part of your team . He is thorough with his dedication to great customer service which is very apparent every time. He ensures the job is done correctly . Thank you for all your help .

Repair Quality

Color of paint matches great . Quality work

Customer Service

Hugo is definitely essential in this high rating

Likely to Recommend

Repair Quality

Work was done in a timely manor and the employees are friendly and polite. I would be happy to recommend the shop to others

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Hugo and the rest of the staff are awesome!

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

It is a job well done thank you, i’m very satisfied

Likely to Recommend

I would recommend them without a doubt

Repair Quality

I love the work that was done.

Customer Service

Very professional and knowledgeable

Returned Clean

Likely to Recommend

Repair Quality

The repair looks great. You can’t tell it was damaged. They are very professional in their estimates and tell you everything up front.

Customer Service

They are very customer oriented.

Likely to Recommend

Everytime

Repair Quality

Great customer service. Mitch and the crew did an unreal job. Repairing my 2023 Equinox. Car looks brand new. I recommend

Customer Service

The best I've ever had

My Experience

Likely to Recommend

Repair Quality

Excellent unbelievable paint match 👍

Customer Service

Excellent unbelievable paint match

Returned Clean

Likely to Recommend

Yes I would recommend them

Repair Quality

Absolutely fantastic experience. They were so kind to me. Would recommend them to anyone looking for collision work.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

very helpful with everything that I needed help with!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

For all the times I've had issues with my car. I only trust pole position to handle it. A company that prides itself on auto restoration and not just collision repair, can mix my specific paint to spec, and does a fantastic job every time.

Likely to Recommend

Has given me a fantastic experience every time I've used there services

Repair Quality

Brought my vehicle back to Oem specs with manufacturer parts

Customer Service

Polite professional and experienced personnel

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The team is always friendly, communicative, and easy to work with. Their work is exceptional.

Customer Service

Great team! Bob, Hugo, and Mitch have always been awesome!

Returned Clean

Likely to Recommend

Definitely

Repair Quality

Great repair quality. I am pretty detail oriented and particular about my car and they exceeded expectations with the blending/color match/body work.

Customer Service

Great customer service, Hugo and the team were always communicative and responsive. Took the time to answer questions and completed the work in the expected timeframe.

Returned Clean

My Experience

Hugo took the time to discuss my options to paint the hood and rear spoiler. The work was excellent and I would highly recommend Pole Position.

Likely to Recommend

Repair Quality

Professional and the work done was excellent.

Customer Service

Hugo took his time to discuss what I wanted to do and explained the options.

Returned Clean