Porter Chevrolet/Hyundai

4.7 (3,578reviews)
94%
414 E Cleveland Ave,  Newark,  DE  19711

Porter Collision is a full service repair facility that has been serving the community since 1925 and has two convenient locations to serve you. We can accommodate all of your repair needs including Aluminum repair as well as on site rentals, paint less dent repair, glass replacement, headlamp reconditioning and wheel repairs. Porter Collision Centers are I-CAR GOLD CLASS Facilities. We have a highly trained staff that will maintain the communication that you deserve and make your experience as seem less as possible. We handle all insurance and non insurance claims.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Cadillac CT6
Corvette C8
GM
GM Electric Vehicles
I-Car

Reviews (3,578)

Likely to Recommend

Repair Quality

Great job

Customer Service

Likely to Recommend

Repair Quality

Everything was well done,and comncation was great

Customer Service

Everything done well

Likely to Recommend

Repair Quality

Customer Service

Just another Excellent Job from Gary and his team! I know if I need an auto collision repair, I know I can count on Porter to get my vehicle fixed and looking like it never was damaged. Their service and customer service kept me informed about everything that was happening with my vehicle. Thank you again for such a great job.

Likely to Recommend

I always recommend Porter when I can.

Repair Quality

Excellent!!!

Customer Service

Excellent finish on my car! You cannot tell where the scratches were at all!!!

Likely to Recommend

Repair Quality

I was nervous I would have so much to do; between the police report, Geico, Enterprise Kirkwood Hwy and Porter. Once we verified everything and picked up the rental we didn’t have to do a thing. Riley was so helpful and kept in contact with me all throughout the process. She really went above and beyond. Give that girl a raise.

Customer Service

Again, Riley did an amazing job. She followed through with everything and kept us updated on everything.

My Experience

Perfect 👌

My Experience

They did it great job. The staff was helpful and friendly.

Likely to Recommend

Repair Quality

Great communication and service by Porter Chevrolet!

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Terrible experience

Repair Quality

When I got hime I noticed a minor blemish in the paint maybe wasnt completely cured on oaint left a rough spot and theres a gap where it looks like a clip should be on both sides of the car

Likely to Recommend

This is our second time coming back to Porter. We are happy with their service.

Repair Quality

We have used Porter in 2 occasions and both times we have been given nothing but excellent and professional treatment. Our car has been through 2 accidents and it has come out as good as new. Thank you!

Customer Service

Riley was taking care of our case and was very communicative and quick to message us with new information when needed.

Likely to Recommend

Repair Quality

Great work. Timely done. Done well. And kudos to the great communication

Customer Service

Likely to Recommend

Repair Quality

My front doors feel off, but they said it was normal. Other

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I saw damage on my car I didn't remember being there, and the pictures they took were not clear enough to determine whether the damage was there or not when I dropped off my vehicle

Repair Quality

Customer Service

Good service, except a couple times when I called they couldn't answer questions and said they would call me back. After waiting an hour or more for a call, I usually ended up calling them again. I also saw damage on my car I didn't remember being there, and the pictures they took were not clear enough to determine whether the damage was there or not when I dropped off my vehicle

Likely to Recommend

Repair Quality

Great job. Riley, the customer service rep kept me updated on progress of work as long as my truck was at the shop. Highly recommended!!

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Did a great job on my repair and was considerate of my request to finish the car 2 days earlier than expected.

Likely to Recommend

Repair Quality

Customer Service

My Experience

The truck repair seems excellent. My issue is with Hyundai. Sorry you were in the middle but I will never be satisfied with a repair that took 3 months