Porter Chevrolet/Hyundai

4.7 (3,585reviews)
94%
414 E Cleveland Ave,  Newark,  DE  19711

Porter Collision is a full service repair facility that has been serving the community since 1925 and has two convenient locations to serve you. We can accommodate all of your repair needs including Aluminum repair as well as on site rentals, paint less dent repair, glass replacement, headlamp reconditioning and wheel repairs. Porter Collision Centers are I-CAR GOLD CLASS Facilities. We have a highly trained staff that will maintain the communication that you deserve and make your experience as seem less as possible. We handle all insurance and non insurance claims.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Cadillac CT6
Corvette C8
GM
GM Electric Vehicles
I-Car

Reviews (3,585)

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Not complete work- had to return with a leaking antifreeze tank. Not timely

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My Experience

I love Porters

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I would recommend but not as highly if not for the 2 negatives.(wiper incorrectly installed and keeping van an extra day)

Repair Quality

The quality of the main repair(bumper and liftgate itself was excellent) however, the wiper blade works upside down.

Customer Service

If not for the mistake of forgeting to leave my car in front of the building, which the manager was honest about, I would have given a 10.

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Everyone was very helpful

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My Experience

Good

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My Experience

Howard your mgr of body was very polite and helped us with all areas of fixing our vehicle. Thanks to all who worked on our problem

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My Experience

The Porter group was curtious and friendly. They kept me informed and did the repairs as stated and on time. So far I am very happy with the work they did.

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We have used Porter in the past and I would again but with caution.

Repair Quality

The repairs to the car appear to be good but now I have to wonder. Yesterda, a week after I picked up my car, I had to replace a tire that was cut during my repair. I went back to Porter and expect to be reimbursed for the tire. I drove for a week on a tire that could have caused another accident and I wasted 2 1/2 hours of time getting it fixed. If you were that careless with replacing a tire on a rim what else is there to worry about?

Customer Service

The people at the front desk are not very polite. They are your first point of contact they should make a better impression. They should not be watching tv while customers are there.

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