Porter Chevrolet/Hyundai

4.7 (3,584reviews)
94%
414 E Cleveland Ave,  Newark,  DE  19711

Porter Collision is a full service repair facility that has been serving the community since 1925 and has two convenient locations to serve you. We can accommodate all of your repair needs including Aluminum repair as well as on site rentals, paint less dent repair, glass replacement, headlamp reconditioning and wheel repairs. Porter Collision Centers are I-CAR GOLD CLASS Facilities. We have a highly trained staff that will maintain the communication that you deserve and make your experience as seem less as possible. We handle all insurance and non insurance claims.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Cadillac CT6
Corvette C8
GM
GM Electric Vehicles
I-Car

Reviews (3,584)

Likely to Recommend

This review process is way too long

Repair Quality

Seem like a very slow and torturous process. However, Riley in body shop was quite responsive and pleasant to work with and very competent

Customer Service

My Experience

The team met the deadline and did excellent work.

Likely to Recommend

Repair Quality

Excellent quality work!!

Customer Service

Good, old fashioned customer service. Actual pleasant human answering the phone and connecting me promptly.

My Experience

I found the staff to be friendly and professional. My car was initially scheduled to be completed on 12/19/25 , but was finished on 12/18. The staff did an excellent job on my vehicle.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

A few things that were not so optimal: 1) the repair took longer than expected 2) the rental cars were not so good. First one was loud, the second car had a tire leak. 3) our tire pressure for the left front tire was low when we got it back.

Customer Service

I wished the rep could provide more updates. I had to call every day to ask the status of our car.

Likely to Recommend

Repair Quality

Customer Service

Riley and the manager were great. Very friendly and helpful. The staff is accommodating which is helpful when you have a little one with you. Definitely would recommend.

My Experience

I appreciated hearing about the process of what was done and the updates of what was happening, my one comment is I wish I was told how long they thought the fix would take. Other than that great!

Likely to Recommend

Sure

Repair Quality

Very certified

Customer Service

Keep up with your good and excellent work 👏

My Experience

Likely to Recommend

Repair Quality

The team did a great job, from start to finish. From Abbie on the phone, to the other lady that talked through all of the details before and after completion. I was very pleased and had a great experience.

Customer Service

My Experience

Great service. They kept me updated every step of the way.

Likely to Recommend

Repair Quality

Customer Service

The staff kept me updated every step of the way. Great customer service.

Likely to Recommend

Repair Quality

Customer Service

Professional, curteous, on time, and great job.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Riley was the absolute best! Not only did she keep me informed of my repairs every step of the via calls and text messages, but I also received my car back detailed in and out. Totally unexpected, which made the experience unforgettable. Porter Chevrolet is no my go to repair shop. Thanks Riley!!

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

The work look good. The car run better than before. Anything wavelengths, the paint job look accurate as the rest of the car. I appreciate the work on my car. Thank you Poter Collision

Likely to Recommend

Repair Quality

Customer Service

My Experience

Rylie our service manager was fantastic great communication and always available top-notch service from her. We’d come back anytime but hopefully it won’t be for a long time lol.

Likely to Recommend

Repair Quality

Customer Service

Our service manager, Riley was absolutely outstanding. She has great communication skills and was a pleasure to interact with.

Likely to Recommend

Repair Quality

Customer Service

Everything went great.