Porter Chevrolet/Hyundai

4.7 (3,585reviews)
94%
414 E Cleveland Ave,  Newark,  DE  19711

Porter Collision is a full service repair facility that has been serving the community since 1925 and has two convenient locations to serve you. We can accommodate all of your repair needs including Aluminum repair as well as on site rentals, paint less dent repair, glass replacement, headlamp reconditioning and wheel repairs. Porter Collision Centers are I-CAR GOLD CLASS Facilities. We have a highly trained staff that will maintain the communication that you deserve and make your experience as seem less as possible. We handle all insurance and non insurance claims.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Cadillac CT6
Corvette C8
GM
GM Electric Vehicles
I-Car

Reviews (3,585)

Likely to Recommend

Repair Quality

Great service, communication

Customer Service

My Experience

Keith was amazing to work with! He kept us updated with everything and had great customer service! He worked with my insurance directly so I had no issues or any paperwork. Very satisfied with the service at Porter!

My Experience

Likely to Recommend

Repair Quality

Customer Service

They informed me about the repair process along the way.

My Experience

Team was great at keeping me informed throughout every step

Likely to Recommend

Repair Quality

Car looks great!

Customer Service

Staff was very friendly and kept me informed throughout the process.

My Experience

This was our 2nd time receiving service at Porter Chevrolet Collision Center. Much like the 1st time around 2 years ago — this experience was, overall, EXCELLENT. The customer-contact autobody lead (Keith McIntire — Assistant Manager) was very knowledgeable which gave us the confidence that were in absolutely able hands. And all the front desk staff were courteous and receptive to us — whenever a need arose to seek their assistance through the vehicle delivery, replacement car rental and final vehicle pick-up process. Especially, they accommodated us nicely when there was a time crunch on our side in returning/dropping-off the replacement car rental and taking back possession of our SUV, post-autobody work. Whereby, I can now say that Porter Chevrolet Collision Center’s after-hours rental dropoff/repaired vehicle pick-up option works effectively in a fine and seamless manner! All the best Porter Chevrolet Collision :-).

My Experience

Riley was great. So helpful let me know the steps to be taken & kept in touch with me Went over paperwork when my car was complete & took time to explain to me. I really appreciate Riley's patience, support & kindness to me. A very Happy customer Thank you .

Likely to Recommend

I feel they did a great job

Repair Quality

Riley did a great job. She kept me posted explained what they needed to do so I could understand. When I picked up car it was awesome. Looked so good. Riley went over paper & explained well. Thank u for the awesome job

Customer Service

Wish I could give higher. Riley was the best I cannot remember her name who answered the phone was great. Customer Service is great

Likely to Recommend

Repair Quality

Good job!

Customer Service

Very friendly

Likely to Recommend

Repair Quality

Customer Service

My Experience

Riley did an excellent job with communicating to me all the details of the car being repaired. I was impressed that it was all completed in 9 days too. I would recommend Porter Chevrolet to others needing collision repair.

My Experience

The front office, Riley and “Abbie” were very nice!

Likely to Recommend

Repair Quality

All done well in the estimated time --great service and communication throughout

Customer Service

Great customer service-- we felt cared for

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

I took car to body shop after an accident to figure out the new sound happening on and off when I went from pedal to break. They replaced the bumper that has a minor scratch and didn’t address the noise. I had a rental for 7 days when I was told 4 and had to pay insurance for extra days.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great experience. Easy to communicate with. Drop off and pick up were both very quick and easy as well.

Likely to Recommend

Your business has quite a reputation here, Newark area and the many people I’ve talked to over the last couple weeks have all been in agreement. That is the best place to take a car for repair. So thank you again very very much.

Repair Quality

Thank you, I love my little Kia soul and I really missed it since it was stolen on August 11. It is my fourth Kia soul and it’s a perfect size for me easy to get in and out of so I really missed it and you guys did a wonderful job for me. So thank you very much.

Customer Service

My daughter was in contact with Riley so we always knew where we were in the process.

My Experience

Repair completed faster than anticipated and very well done.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service