Porter Chevrolet/Hyundai

4.7 (3,586reviews)
94%
414 E Cleveland Ave,  Newark,  DE  19711

Porter Collision is a full service repair facility that has been serving the community since 1925 and has two convenient locations to serve you. We can accommodate all of your repair needs including Aluminum repair as well as on site rentals, paint less dent repair, glass replacement, headlamp reconditioning and wheel repairs. Porter Collision Centers are I-CAR GOLD CLASS Facilities. We have a highly trained staff that will maintain the communication that you deserve and make your experience as seem less as possible. We handle all insurance and non insurance claims.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Cadillac CT6
Corvette C8
GM
GM Electric Vehicles
I-Car

Reviews (3,586)

My Experience

I want to give heartfelt praise to the incredible body shop team at Porter Chevrolet for the outstanding work on my 2017 Chevy Trax. They went far beyond the call of duty—my car looks absolutely brand new, inside and out! Their attention to detail was nothing short of meticulous, their turnaround time was phenomenal, and the level of care they showed was truly angelic. Every step of the process reflected professionalism, skill, and genuine concern for customer satisfaction. I couldn’t be more pleased with the results. It’s rare to find a team that delivers both quality and kindness at this level. Overall, I give them a solid 10 out of 10. Kudos to everyone involved—your excellence has not gone unnoticed!

Likely to Recommend

Absolutely sharing my perfect experience and will/am recommending Porter Chevrolet to everyone I know

Repair Quality

I want to give heartfelt praise to the incredible body shop team at Porter Chevrolet for the outstanding work on my 2017 Chevy Trax. They went far beyond the call of duty—my car looks absolutely brand new, inside and out! Their attention to detail was nothing short of meticulous, their turnaround time was phenomenal, and the level of care they showed was truly angelic. Every step of the process reflected professionalism, skill, and genuine concern for customer satisfaction. I couldn’t be more pleased with the results. It’s rare to find a team that delivers both quality and kindness at this level. Overall, I give them a solid 10 out of 10. Kudos to everyone involved—your excellence has not gone unnoticed!

Customer Service

Overall, I give them a solid 10 out of 10. Kudos to everyone involved—your excellence has not gone unnoticed!

My Experience

The employees were professional

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Repair Quality

My vehicle look like there was no damage to it. Great job!!

Customer Service

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Repair Quality

truck looked better than it was when new. bumper was always crooked. it is better now

Customer Service

kept me updated on progress of truck every working day

My Experience

1st class treatment all the way. Thank you!

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Repair Quality

Looks great.

Customer Service

A plus service, thank you!

My Experience

Things couldn't have been better

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Repair Quality

The dealership made everything seem easy and it was a great experience would gladly recommend them in the future

Customer Service

My Experience

I appreciated how I was notified by text during the duration of the repairs as to my cars status.

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The rubber part on the edge of the new passenger door does not match the length of the rubber on the original driver door- noticeable everything else seems ok and the customer service and process also been great otherwise

Customer Service

Perfect

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You made it comfortable, easy, to go through having work done on my Crosstrek. I was grateful for your good attitude and understanding. Thank you!

My Experience

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My Experience

The Porter Team was great to work with during the repair process. I was totally impressed by the weekly/daily updates about the work being done. I was even called by the manager and he went line for line on the estimate and explained what they were going to do. Picked up the truck on 4/25 and it looked like it did when I bought it brand new a couple months ago…Well done Porter!

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My Experience

This was such a great experience. Very fast and they updated me everyday along the way. My car looks amazing and the two associates I spoke to in the front were extremely helpful and nice!

My Experience

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Repair Quality

Job was completed will ahead of time. So far so good. Thanks

Customer Service

My Experience

I am very grateful for your team's conscientious and efficient service, and considerate communication, which makes me feel very warm as an international student.

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Repair Quality

Couple of things I didn't like. I have some paint dripping from the hood. Where it nt smooth. But trunk is not opening properly.where it doesn't come all the way up it something they didn't put the material in correctly. Where yall must left the paper or something on it u can see it.

Customer Service

They said my car would be ready Monday. They never called be back to say they was having a problem with something. If I would of rode all way up their I woul have been mad. Than it was something about my remote to my car. I didn't like the ans she gave me.

My Experience

Yes and No. I'm not sure if the new paint imatches the original paint. I believe the hood should have been pained too. This is my second time at Porter. I liked the service before.