Precision Auto Collision, Inc

4.9 (1,952reviews)
98%
27882 Camino Capistrano,  Laguna Niguel,  CA  92677
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Shop AssistantSparkles

In operation 40 years.

Throughout the past 30 years and with over 55,000 vehicles serviced, we have reached our final goal at Precision Auto Collision, Inc.- 100% customer satisfaction! Founded in 1986 in Laguna Niguel, California, Precision Auto Collision, Inc. has established itself as a local leader in the auto body and paint repair industry. We work directly with virtually every automobile insurance company in the state, and are an approved direct repair facility for the Automobile Club of Southern California. We are a preferred service provider for many of the local Mission Viejo and Laguna Niguel car dealerships including GMC, Cadillac, Lexus, Hyundai, Infiniti, Audi, and Volkswagon. We employ only highly qualified technicians who perform the complex structural, mechanical, body and refinish work required to meet industry repair quality standards

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
  • German
  • Russian
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
GM
Hyundai
I-Car
Infiniti
Kia
Nissan

Reviews (1,952)

My Experience

Thank you for a wonderful experience and for working with my schedule to get it finished ahead of time. I really appreciate it and the car looks great. Nice job!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

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Definitely highly recommend

Repair Quality

Great work. Graham was very helpful on the best, and most cost effective repair work to do. Excellent service.

Customer Service

Great service.

Returned Clean

My Experience

Great job in the car was better than what I handed it to you as nice and clean

My Experience

I’ve had such a great, positive experience with Precision Auto from the very beginning; from the expectation management & periodic updates & my car being ready 1 week ahead of schedule, to the convenience & benefit of the shuttle service (with Ramon)! Thank you so much for everything!😊

Likely to Recommend

Repair Quality

I had a very positive experience from the moment I dropped off my car, to the time when it was ready. Highly recommend Precision Auto.

Customer Service

My expectations were managed well.

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

The best!

Customer Service

Returned Clean

My Experience

I was very pleased with the courteous updates I received and the attention to detail that was done on the car. It looked perfect. Thank You, Marjorie

Likely to Recommend

Repair Quality

I had excellent and courteous communication and the car repair was excellent as well.

Customer Service

Excellent and courteous communication throughout the repair process.

My Experience

This is an honest business. They did a fine job on my car. It came back to me repaired, washed and detailed. A miscommunication about the timeline caused me to have extra charges for a rental car. Precision made it right by paying the extra with no fuss. These are good people.

Likely to Recommend

Good service. No complaints.

Repair Quality

No hassle or problems of any sort. Very happy.

Customer Service

See 1st comment.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

We had a very pleasant experience with Precision Collision. Fernando, our appraiser provided us with excellent service. He was very prompt with providing with the estimate, coordinating with car rental service, provided us with timely updates while they worked on the car and we had a very clean car when we picked it up. Thank you!

Customer Service

Returned Clean

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Repair Quality

Absolutely perfect!

Customer Service

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Already have

Repair Quality

well done, early and communication wea excellent

Customer Service

Scott answered all questions, beat his time line and was all around great.

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Repair Quality

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I would highly recommend Precision.

Repair Quality

Precision auto body did an absolutely beautiful job on my vehicle. I was a little worried because it was a 2001 and thought the color might be hard to match. They matched it beautifully. I would highly recommend this company!

Customer Service

Returned Clean

My Experience

I am thoroughly pleased with the not only the work done, but by the team I worked with. They were professional, responsive, great communicators and friendly. The work was not only done as promised, but well within the time line given. Thank you for an easy, enjoyable experience.

Likely to Recommend

I will recommend Prevision without reservation to anyone needing repairs.

Repair Quality

Customer Service

Working with Precision was smooth from beginning to end. They kept every commitment promised and were right on time. I particularly appreciated their regular communication every step of the way. The repairs were done on time. This was a totally seamless process!

Returned Clean

My Experience

Nice work Thanks

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Repair Quality

Customer Service

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Have recommended many times over the years.

Repair Quality

Customer Service

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Repair Quality

The manager who has an British/Australian is very helpful and nice. If I ever get any body work done I will probably go here and skip getting quotes from other shops.

Customer Service

Returned Clean