Precision Auto Collision, Inc

4.9 (1,968reviews)
98%
27882 Camino Capistrano,  Laguna Niguel,  CA  92677
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Shop AssistantSparkles

In operation 40 years.

Throughout the past 30 years and with over 55,000 vehicles serviced, we have reached our final goal at Precision Auto Collision, Inc.- 100% customer satisfaction! Founded in 1986 in Laguna Niguel, California, Precision Auto Collision, Inc. has established itself as a local leader in the auto body and paint repair industry. We work directly with virtually every automobile insurance company in the state, and are an approved direct repair facility for the Automobile Club of Southern California. We are a preferred service provider for many of the local Mission Viejo and Laguna Niguel car dealerships including GMC, Cadillac, Lexus, Hyundai, Infiniti, Audi, and Volkswagon. We employ only highly qualified technicians who perform the complex structural, mechanical, body and refinish work required to meet industry repair quality standards

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
  • German
  • Russian
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
GM
Hyundai
I-Car
Kia

Reviews (1,968)

Likely to Recommend

Repair Quality

Very happy with the service recieved they were able to find my part keep me updated and finish quick with great positive attitudes and service...the receptionist with precision was soooo nice and friendly loved her service and Howard with AAA was awesome did everything so fast and professional...Thanks everyone Happy Holidays

Customer Service

Likely to Recommend

Repair Quality

They finally granted a rental after 6 weeks of repairs. The job took 8 weeks. A lot of excuses, not a lot of responsibility taken. Would not return. Would advise others not to either.

Customer Service

Likely to Recommend

Repair Quality

Great service ! Thanks

Customer Service

Perfect

Returned Clean

Likely to Recommend

Repair Quality

Very satisfied with the quality of the work and the friendliness of the staff.

Customer Service

Top notch service!

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

The wait was worth it. The work completed looks very good!

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Excellent service, I'm very satisfied 😊😊😊 I'll recommend you guys!!!

Customer Service

Very good customer service 👍

My Experience

The service I received was exceptional. I really appreciated the day by day update on what was going on with me car. Even though I live in Murrieta if I need anything i will definitely come back again.

Likely to Recommend

Repair Quality

Customer Service

I would have liked more proactive communication about the status of my vehicle, but the staff was very nice and accommodating.

Returned Clean

Likely to Recommend

Repair Quality

I’m happy with the way the bodywork turned out.

Customer Service

The wrong tire was put on my truck, I was told to drive around on It , I had to go to the tire store myself and get It switched Back to the original tire The tire store had to order a new one. I’m frustrated that I had to do the work in getting that handled when that’s your job to do.

Returned Clean

Likely to Recommend

I would absolutely recommend Precision as we have brought several cars to be repaired over the years. Very trustworthy & professional.

Repair Quality

Fabulous shop & wonderful, helpful employees!

Customer Service

Always treated well & informed throughout the process. Very caring team.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Graham and Shayna (sp?) were exceptional!

Returned Clean

Likely to Recommend

absolutely

Repair Quality

the team is amazing! i have been going there for years and truly they are the best

Customer Service

amazing

Returned Clean

Likely to Recommend

Repair Quality

Gary was awesome to work with! Great job!

Customer Service

Returned Clean

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Repair Quality

None

Customer Service

None

Returned Clean

My Experience

I was so incredibly grateful especially for Scott going above and beyond. They under promised and over delivered which I greatly appreciate! My car was done earlier than expected and did not exceed my 30 day car rental mark so I didn't have to worry about negotiating with insurance to cover. They did a beautiful job fixing my car and detailed! Like new!

Likely to Recommend

Repair Quality

Super accommodating and good communication very helpful, informative and made themselves available even after service was completed. I was very pleased with the car outcome and speed as to when the vehicle was finished in a timely manner

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean