Precision Auto Collision, Inc

4.9 (1,959reviews)
98%
27882 Camino Capistrano,  Laguna Niguel,  CA  92677
Bot
Shop AssistantSparkles

In operation 40 years.

Throughout the past 30 years and with over 55,000 vehicles serviced, we have reached our final goal at Precision Auto Collision, Inc.- 100% customer satisfaction! Founded in 1986 in Laguna Niguel, California, Precision Auto Collision, Inc. has established itself as a local leader in the auto body and paint repair industry. We work directly with virtually every automobile insurance company in the state, and are an approved direct repair facility for the Automobile Club of Southern California. We are a preferred service provider for many of the local Mission Viejo and Laguna Niguel car dealerships including GMC, Cadillac, Lexus, Hyundai, Infiniti, Audi, and Volkswagon. We employ only highly qualified technicians who perform the complex structural, mechanical, body and refinish work required to meet industry repair quality standards

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
  • German
  • Russian
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
GM
Hyundai
I-Car
Infiniti
Kia
Nissan

Reviews (1,959)

Likely to Recommend

I definitely would not recommend the rep/technician I dealt with.

Repair Quality

Tech support was not communicative as to the progress and when the vehicle will be ready, even after I had requested a follow up call. Also, driver side is not properly aligned, when the window was reinstalled after the molding replacement. There is noise coming through and requires adjustments.

Customer Service

Tech support was not communicative as to the progress and when the vehicle will be ready, even after I had requested a follow up call. Also, driver side is not properly aligned, when the window was reinstalled after the molding replacement. There is noise coming through and requires adjustments. Vehicle took a full 4 days versus 3 days as was stated during the quote.

Returned Clean

Likely to Recommend

Repair Quality

Everything looks great, and they did the work quickly. The only thing I noticed yesterday was how it was connected and wrapped into the interior of the card. It’s not very clean and is noticeable that there was a repair.

Customer Service

Very professional, got me the information for an estimate quickly, and helped get me to the rental car agency.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Overall repairs were good, but my two rear shocks were not tightened properly and they nearly fell off

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Gary and his staff are great.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Best service in Orange County

Customer Service

Gary went out of his way to get the Parts needed for the Repair on my Range Rover!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

My car looks amazing and the customer care was sensational

Likely to Recommend

Repair Quality

Precision auto collision was excellent! Great customer care and repaired in a timely manner. Thank you! Carol

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Service could not have been better. Everyone there was fantastic and took care of myself and my car way beyond expectations.

Returned Clean

My Experience

I want to thank the personnel who handled my repair. This was my first accident in all of my driving experience. I was unsure of how things would end up. I want to thank Scott who handled my situation professionally and returned my vehicle in a pristine condition. Also Sergio who worked on my vehicle and being the ultimate mechanic turned my situation in to a well turned out vehicle which will be treasured in ownership of this rehab he did on my vehicle. Again thank all of the personnel @ Precision Auto. You guys are the best. “C.S”

Likely to Recommend

No problem for me to recommend your services without any reservations!

Repair Quality

By all means a Capital 10!!!!

Customer Service

By all means a Capital 10!!!!!

Returned Clean

My Experience

Graham was so helpful! My experience with Precision Auto was a positive one that I will recommend to all! Thanks so much! Dale

My Experience

Thank you for taking such great care of my car from start to finish! Looks beautiful!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean