Precision Auto Rebuilders, Inc - Webster

5.0 (308reviews)
100%
580 South Main St,  Webster,  MA  01570

In operation 4 years.

Precision Auto Rebuilders is a family owned and operated business established in 1984, now with a second location in Webster, MA to better serve your needs. We are proud to be your local expert for all your collision repair, towing and detailing needs. We provide our customers with years of experience in this industry and all of our staff is trained to ensure that they are able to effectively repair your vehicle. Our goal is to provide you with the best experience possible with quality repairs and superior customer service. When you drop your vehicle off with us, you are placing it in good hands.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Hertz®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 3:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (308)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, professionalism, and attention to detail. Many highlight the exceptional communication throughout the repair process, with staff proactively keeping customers informed at every stage. The quality of repairs is frequently described as flawless, with vehicles returned looking brand new, often cleaned and detailed inside and out. Timeliness is another strong point, with several customers noting their vehicles were completed ahead of schedule. Customers also appreciate the seamless coordination of rental vehicles and insurance dealings. A few customers noted minor areas for improvement, including occasional delays, minor cleanliness issues, and small items needing follow-up attention after pickup, as mentioned directly in their feedback. Overall, the overwhelming majority of customers express high satisfaction and enthusiastically recommend the shop to family and friends.
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"... step of the way. Great communication and follow up. A++ customer service….. a rare find these days. Keep up the great work!!! 👍" Read more
"... the time I brought my car in and util I got back, I was treated with such care and interest of my problem. Even from obtaining a rental and having it ready ..." Read more
"Excellent customer service and quality repairs."
"I was so impressed with their customer service. They coordinated the rental and the work they did ..." Read more
"Fantastic experience! Great communication, fair pricing, and quality work. I felt confident leaving my brand new car in their ..." Read more
"I was surprised how efficient they are. My car was ready before the expected time. My car was given an extra treat. Looked like a new ..." Read more
"... was there and ready ordered the parts needed and did everything in a timely manner." Read more
"There were a few delays but by the third delay, yes."
"Originally said 4-5 days and it was over a week, but I understand there were staff that were out ..." Read more
"Very pleased with the professional and timely work done on my car. My car looked like new when I picked it up. Highly ..." Read more
"... insurance end but they were there every step of the way. Great communication and follow up. A++ customer service….. a rare find these days. Keep up the great work!!! ..." Read more
"Precision Auto Rebuilders kept me in the loop every step of the way and I felt comfortable with their service and workmanship ..." Read more
"... came out great. Scheduling, drop off, pick up, and all communications regarding our repair were fantastic. Thank you very much." Read more
"Awesome. good communication. very prestine work. They take the time to do the job, correct very happy ..." Read more

Likely to Recommend

Repair Quality

Great experience from start to finish. They were very professional and made things easy when I needed a rental. I was able to pick it up right when I dropped off mine to be fixed. And my car was cleaner than it had ever been when I picked it up. What a nice bonus!

Customer Service

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I already told people, you just have to go there. Experience was one of the best ive ever delt with. Not that im ever really at the body shop , all that often..but what I can remember in my long past times, they weren't so pleasant.

Repair Quality

Awesome job , Mr Mike. Extremely satisfied. Thank you, for cleaning out the car also. And good job o. The alignment.

Customer Service

No complaints.

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Repair Quality

Precision repaired our 2022 Toyota Tacoma back to new following 2 accidents in one day. Lots of confusion with the insurance end but they were there every step of the way. Great communication and follow up. A++ customer service….. a rare find these days. Keep up the great work!!! 👍

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Definitely will recommend

Repair Quality

Very courteous and pleasant to deal with

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Very professional and helpful with the process. Took care of everything made sure the rental car was there and ready ordered the parts needed and did everything in a timely manner.

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They came highly recommended to me. After the EXCELLENT job, I highly recommend them.

Repair Quality

They deserve more than 10 🌟!! They are very caring and respectful. They arrange for your rental, work quickly, and make sure you’re satisfied with their work.

Customer Service

Again, she deserves more than a 10 star review!! She is pleasant caring and kind. I actually brought her flowers when I picked up the car.

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Would absolutely recommend this business to other people

Repair Quality

Great business very satisfied

Customer Service

The customer service is great

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Excellent communication with the office staff

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Absolutely the best auto body shop in Central Mass. Quality, experience& price.

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