Precision Body & Paint of Bend

507reviews
61530 S Hwy 97,  Bend,  OR  97702

In operation 16 years.

Precision Body & Paint is an award winning Factory Certified Repair Facility. Our goal is to provide exceptional service and structurally safe repairs. There is a difference in repair shops today. That is why Precision is at the forefront of technology and training. During the repair process, we are able to provide real time updates electronically to the customer. Put our 40 years in business to work for you! We work with all insurance companies, but we work for you. We currently hold over 20 factory certifications and authorizations from the manufacturers selling vehicles in North America today.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Audi
Chrysler
Dodge
Fiat
Honda
Hyundai
I-Car
Jeep
Kia
Ram
Subaru
Volkswagen
Volvo

Reviews (507)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

We are very pleased with the work done on our vehicle. We are equally as happy with the updates provided by Ellie as she contacted us with thorough progress reports until the claim was settled.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

The girls in the office were amazing!!! They kept me informed along the way and were very helpful!

Returned Clean

Likely to Recommend

Repair Quality

Great customer service!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Thank you.

Returned Clean

My Experience

Likely to Recommend

10 plus

Repair Quality

Customer Service

Great communication with client

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

the work cost significantly more than the quote.

Customer Service

Returned Clean

Likely to Recommend

Will be actively discouraging everyone I know to avoid your business. See first comment for details.

Repair Quality

I felt as though I was completely mislead and made to believe one thing that, given your experience, your staff knew was untrue. I was quite upfront that I was not in a financial situation to pay out of pocket expenses and needed to have the work done covered by the insurance. Dan reassured me in every conversation that you guys negotiate well with insurance companies and , in his words, “ you are the claimant, no matter what they will have to pay, it just depends on how many hoops they make you jump through”. At the end of the day it is my fault for trusting your staff. But to have a professional reassure me in such a way repeatedly I thought I was dealing with a honest business that looked out for the well-being and interest of its clients. I thought by “we negotiate with the insurance” you meant you will make sure they pay or you adjust to make sure the work done is not thousands of dollars outside the insurance companies limit. I would have never agreed to the work done had I been given the information that I would be left in this situation and being told I could not have my car back unless the full balance is paid regardless of the situation. At the end of it, it just felt like I got done over by a used car salesman who ran up as much in repairs as possible. The final bill came a few hundred dollars under what my car was worth so why it was not totaled is beyond me. Unfortunately I will not use this business again and will actively discourage anyone I know from coming here as well on the bases that I don’t think you do business honestly and are not out for the best interest of your client you are out for the best interest of the bottom line.

Customer Service

See my previous comments on why I did not appreciate the service. I would say McKenzie at the front desk is a 10. Helpful and nice. She is one redeeming quality of my experience.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Good company, very professional

Repair Quality

Very courteous staff I dealt with and knowledgeable. Work was done very well

Customer Service

Seemed to be very professional

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

super great work on my front bumper replacement and repaint on my 2020 Honda Civic Type R

Customer Service

super great people

Returned Clean