Precision Body & Paint of Bend

507reviews
61530 S Hwy 97,  Bend,  OR  97702

In operation 16 years.

Precision Body & Paint is an award winning Factory Certified Repair Facility. Our goal is to provide exceptional service and structurally safe repairs. There is a difference in repair shops today. That is why Precision is at the forefront of technology and training. During the repair process, we are able to provide real time updates electronically to the customer. Put our 40 years in business to work for you! We work with all insurance companies, but we work for you. We currently hold over 20 factory certifications and authorizations from the manufacturers selling vehicles in North America today.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Audi
Chrysler
Dodge
Fiat
Honda
Hyundai
I-Car
Jeep
Kia
Ram
Subaru
Volkswagen
Volvo

Reviews (507)

My Experience

It longer than expected but that is the current supply issue. Condition of the truck is excellent I am very happy with the work. I would definitely come back. 😀 but I hope I don't have too.

Likely to Recommend

I would not hesitate

Repair Quality

The only negative was waiting for parts. The work was excellent

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

With the caution that it is more expensive than other shops, which for us added some uncertainty in working with the insurance company, and in nailing down the exact cost up front. The cost worked out as we were told verbally, but it still seemed odd not to have the usual written estimate up front. Not sure exactly what customer value comes from the higher rates. We chose Precision because our car is brand new, and we thought the shop’s certification with the car’s manufacturer might have been of some worth.

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

April and the entire staff are incredibly professional and prompt in delivering a perfect repair job. They have kept my fleet looking great for years.

Customer Service

April and the entire staff have always been truly professional and prompt in delivering a perfect repair job. They have kept my sweet of 23 cars in perfect condition for many many years.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very professional service start to finish.

Customer Service

Very professional start to finish

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Everything takes a little extra time these days. I know from being in the industry that the Achilles’ heel is acquiring parts for anything. Once the parts finally arrived, and they were able to complete the work the end result was fantastic I would like to thank everyone precision body for staying in touch with me all the way through the process and being so professional.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Mckenzi was a delight to work with.

Customer Service

Returned Clean

Likely to Recommend

Never. Their vehicle would not be safe with Precision Body & Paint.

Repair Quality

Car not safe. It was driven 875 miles. I saw mileage in and out. No rain/snow before drop-off. Car was filthy with road grime and salt. Excuse? Freezing weather. Carwash near you was operating fine. Wheel well wall loose and rattling. Will get a reputable company to fix the wheel well. Do not trust you with my car.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

The out of pocket cost (above insurance) is the only thing that gives me hesitation

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

the came out beautifully and Dan went above and beyond to assist me

Customer Service

Dan was response and returned all forms of communication

Returned Clean

Likely to Recommend

You staff was professional and friendly

Repair Quality

Thank you

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Did what they said and repair looks very good.

Customer Service

Returned Clean

My Experience

Great service from April and the staff! Repairs were great and fast, and truck was very nicely cleaned when I picked it up. Price was a little higher than the other company I had a quote from but you pay for what you get and this was top notch service and work!

Likely to Recommend

Repair Quality

The body work was excellent. However, the A/C wasn't working when I picked up my car, so have to take it back in.

Customer Service

Returned Clean

Likely to Recommend

Sorry, for us Precision in Bend was just far too expensive in their labor rate compared to other shops in the area, far too expensive only allowing new body parts, and took far too long when they are only allowed to use one source for parts that are easily found and can be received much faster from searching other sources. Some people might have 119 days to be without their daily delivery vehicle and be able to spend $912 over their already high $2,000 deductible, but it caused our business a great hardship when I chose Precision to repair our fleet vehicle.

Repair Quality

This dissatisfied rating is only for Precision of Bend's extremely high labor rates, use of only new expensive body parts, and lengthy amount of time it took to receive parts from the only 1 source I was told they are allowed to go through, it took 119 days from drop off to pickup. Our service advisor, Ellie Holman, was very kind professional and as helpful as she could be through the process to repair our vehicle. She gets a 10!

Customer Service

Ellie Holman was great to work with!

Returned Clean