Precision Body & Paint of Gresham
In operation 40 years, 9 years at this location.
This facility is a full service collision repair center that can handle most makes and models. We are an I-Car gold class certified facility and all technicians maintain platinum level certification. When it comes to repairs, quality and safety are our top priority. We will ensure that your vehicle is fixed correctly utilizing the newest available procedures and factory OEM parts. Our administrative staff are trained extensively on insurance company negotiations and ensure that all of our guests receive the highest level of service available. Your guest experience is our #1 concern.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Reviews (99)
- Sort By:
- Newest
My Experience - 5.0/5.0 -
Great people that keep me informed and delivered.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
I gave him eight because they sent a check said it would not be negotiable to go any higher before the job was barely started
Customer Service - 4.0/5.0 -
Gave them an eight because they sent me a check before they even had a chance to look at everything and said it was not negotiable even if they found something more
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Miss Katie though. She was a straight shooter.
Returned Clean
Likely to Recommend - 5.0/5.0 -
100%
Repair Quality - 5.0/5.0 -
The manager Mr. Bin and the customer service lady at the front desk is friendly people and I noticed a transparency in their work, I am100% satisfied with the work they have done on the car my car was clean and they set up the car’s redder camera alignment as it was before the accident That you guys for the good work
Customer Service - 5.0/5.0 -
100% satisfied
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
it was took so long time，i drop my car in 09-2023， now is 03-2024！ half years to fix it！
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repairs appear to have been completed in a professional manner.
Customer Service - 5.0/5.0 -
Friendly, helpful, knowledgeable
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
It took 2 month to get scheduled, and another 2 months for the repair. The accident was on 10/18/2023, and I picked up my car on 1/30/2024. I had to follow up regularly with the process. Finally, I had to get my lawyer involved to get responses and the car back.
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
I had to wait to get my car in for a rear bumper replacement from 10/18/2023 to 12/04/2023. There was no estimate time for the repair. I picked up my car on 1/30/2024. This is the third time I used this shop for the same car repair, and I don't remember waiting for 4 months? I understand covid pandemic, ice, snow, short chain supply...but I had to check in regularly to get updates. I used up my rental allowance and I had to work from home for over 3 weeks. This is unacceptable for a return customer.
Customer Service - 2.5/5.0 -
I didn't get an adequate time of completion for planning.
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0 -
The quality of the repair was great. The time it took was lacking. It took a very long time to get the car in the shop and then it took a very long time for the repairs.
Customer Service - 4.0/5.0 -
Everyone was nice but more information on completion would have been nice.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
The mandatory release/acceptance form was intestates and onerous. More than need or necessary.
Likely to Recommend - 3.0/5.0
Repair Quality - 5.0/5.0 -
The work was excellent but the communication was poor.
Customer Service - 3.0/5.0 -
Poor and slow communication.
Returned Clean
Likely to Recommend - 0.5/5.0 -
None
Repair Quality - 0.5/5.0 -
It was a big mistake that I brought my car to this place it took them seven weeks to replace the front bumper.
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Precision did an excellent job!
Customer Service - 5.0/5.0 -
Friendly and helpful!
Returned Clean
My Experience - 0.0/5.0 -
The communication between all of us involved was really bad. And then I had to pay for half of a rental and $300. You had my truck for 75 days. I think that we should have gotten a better customer service. They say when it has to come out of your pocket that’s when you start to pay attention. Sorry but that’s how we feel. And then it wasn’t really ready when we got it. I had to make the time to take the truck for the new wheel. I hope that you can see my point of view. And to be honest if I were you I would have not charged for all the inconveniences and time it took. I think that you have an amazing front office. They were as helpful as they could be. And I think that the owner is very nice. I will say that. Maybe just to much work at once.