Precision Collision - St. Matthews Cr#24

4.8 (724reviews)
96%
4311 Shelbyville Road,  Louisville,  KY  40207

In operation 41 years.

With two locations in Louisville, Precision Collision Center has proudly served our communities with expert auto collision repair services since 1985. From minor dents and dings to major collision damage, our experienced technicians are equipped to handle all your collision repair needs with precision and care. As your trusted neighborhood collision repair experts, we’re committed to making the entire process easy and stress-free from start to finish. We work with all insurance companies directly to ensure a smooth, hassle-free experience and get you safely back on the road. We’re proud to be a premier choice for collision repair in Kentucky with two convenient locations on Shelbyville Road and Stober Road in Louisville. At Precision Collision Center, we’re dedicated to getting you back to GO.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Mercedes-Benz Elite
Tesla

Reviews (724)

Likely to Recommend

Repair Quality

Everyone was helpful, friendly and professional. The work was done well

Customer Service

Again, everyone I dealt with was helpful, professional and friendly

Returned Clean

My Experience

My Tesla is back to its original condition and looks great! Precision kept me updated throughout the whole process and got my car back in a timely manner.

Likely to Recommend

Repair Quality

The work that was done to the car was excellent however, the time it took was longer than we were told.

Customer Service

We were told the car could possibly be done in a week. After the first week received daily texts that the car would be done the next day for the next two weeks.

My Experience

I haven’t looked closely because of the rain on it but it looks nice and you made it easy to deal with. I will send other people to you. Thanks Dennis

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I'm a very satisfied customer. My technician was Carlito and he was very professional and walked me through what services he'd performed on my Toyota. Excellent work beyond my expectations. Thanks Precision Collison, I would recommend !

Customer Service

Returned Clean

Likely to Recommend

Quality work. Highly recommended

Repair Quality

Very good quality repair. Looks like factory!

Customer Service

Kept me updated throughout the repair. Explained every process.

Returned Clean

My Experience

It looks absolutely perfect! We appreciate all the hardwork that was put into getting our car repaired and back to us! THANK YOU!

Likely to Recommend

I definitely would.

Repair Quality

Car repair and cleaning was fantastic. Very happy with the job that was done. Only feedback I would give is a little more proactive communication regarding timeline of vehicle readiness. Thanks again!

Customer Service

Returned Clean

My Experience

I loved getting updates via text message throughout the whole process.

Likely to Recommend

Repair Quality

Customer Service

Great communication and updates.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great staff! Thank you!

Likely to Recommend

Great service

Repair Quality

Great service with a quick turnaround time! I also appreciated returning a very clean car. Thank you so much!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Because of State Farm's policy I'd tell them if that insurance covers repairs and they don't care up front what's to be done, fine. Otherwise, maybe not.

Repair Quality

When I picked up car on Friday, Park Assist error appeared. Sometimes those type of errors clear on their own after some service so I didn't worry about it. But it persisted so I called (answering service?) Saturday morning and left message. They said I'd be called Monday. Having gotten no call by 10am, I called and was told to bring it in. After 10 minutes or so, it was fixed. I wasn't told what the fix was but I suspect they'd forgotten to plug in the sensor that was in the quarter panel worked on. Apparently whoever drove/tested it after the repair just chose to ignore the error which popped up on the dash.

Customer Service

The young lady who worked the deck was super. The guy who looked and photographed the damage was fine, but really didn't tell me what they'd be repairing. I found out later that's likely because, as State Farm was paying, there's no estimate until the vehicle is in for repair. Of course that's State Farm's doing (not your issue), but even though they're paying it's still my vehicle and I'd like to know exactly what's being done to it before, not after, the fact.

Returned Clean

Likely to Recommend

Can't I good conscious recommend my experience to anyone else. Was good up until the end and I dont support this poor business ethic. Would recommend others do the same

Repair Quality

The bumper looked good, like factory

Customer Service

Good people, however chose to simply not attempt 3 other repairs that we previously discussed. No call or discussion of price for the work ect.. Just told me "yeah should be easy", then performed the insurance work and completely bypassed the additional work we discussed doing while the car was there. Listen to the customer and you won't lose business. I have the cash to pay for any work they would have done to the car, I had it on hand during pick up. I expected to pay the appropriate price for the work. Instead got the call that the car was "done" just to arrive and find out only the insurance work was performed. This shop chose not to take on my additional work for no apparent reason and with no call. Just didn't do it. I could reschedule but im not. Gonna give my money to a more honorable shop

Returned Clean

My Experience

Precision is always professional and provides timely updates to the work being done. My car looked amazing and it was so clean. Thank you Precision!

Likely to Recommend

Repair Quality

Precision did a great job on our car! They were very professional and kept us informed throughout the entire repair.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Excellent work with prompt and very courteous staff. I would definitely recommend this shop to others and will use them in the future should the need arise

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience