Precision Collision - St. Matthews Cr#24
In operation 41 years.
With two locations in Louisville, Precision Collision Center has proudly served our communities with expert auto collision repair services since 1985. From minor dents and dings to major collision damage, our experienced technicians are equipped to handle all your collision repair needs with precision and care. As your trusted neighborhood collision repair experts, we’re committed to making the entire process easy and stress-free from start to finish. We work with all insurance companies directly to ensure a smooth, hassle-free experience and get you safely back on the road. We’re proud to be a premier choice for collision repair in Kentucky with two convenient locations on Shelbyville Road and Stober Road in Louisville. At Precision Collision Center, we’re dedicated to getting you back to GO.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0 -
They had my car for about 5 weeks. The fact that some parts were back-ordered was not their fault, but it was still a long wait.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0 -
Someone definitely dropped the ball with the loss of my spare rim and the delay in waiting for ordered parts. The work done was of high quality.
Repair Quality - 4.5/5.0 -
Repair quality and paint job are good. Rear bumper was scratched during the repair process. After I pointed this out during pick up, the scratches were buffed out.
Customer Service - 1.5/5.0 -
I was told several times that the car would be ready within a couple weeks. This drug out more than 5 weeks. I was without a vehicle the entire time and this extended wait was a huge cost to me. I spoke with three different people in person and via email about keeping the old rim that was being replaced. I was assured this would be no problem and that it would be saved for me. When I arrived for pick up, I was told that Tesla of Louisville had the rim. Tesla told me they did not have the rim. No one knew where the missing rim was. Some one from Precision Collision decided to give me a spare rim which was laying in the shop. This made the situation right however I did not mean to take a new rim and merely wanted my damaged rim to save as a spare. During the 7 week wait for my vehicle, I was told that a PDR had been performed on the left rear fender per my request. When I arrived for pick up, the PDR had not been performed and the charge for this repair was on my invoice.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Everything went well and on the time frame I requested
Customer Service - 5.0/5.0 -
They kept me up to speed about status and timing
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Devin was amazing. Communication and professionalism was top notch.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did more than asked. Great people.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
The actual work on the car was fantastic.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent service! No appt needed for estimate… relatively quick scheduling for repair…. Prompt communication when job was complete and the repair itself looks amazing!! Couldn’t be happier. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Always recommend
Repair Quality - 5.0/5.0 -
Very nice job
Customer Service - 5.0/5.0 -
Very good
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0 -
I've used PC before and have always been pleased. I was less than pleased with this one.
Repair Quality - 3.5/5.0 -
I had to wait 3 months for a part to come in to fix my car.
Customer Service - 3.0/5.0 -
I was not called back until the part was in and painted. I wish they would have called me along the way. I have since sold the car to a friend and bought the finished part. But, since I wasn't aware of this, I made other arrangements.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Devon and the Team over at Precision Collison were great to work with. Consistently kept me updated/informed even when State Farm was consistently dragging their feet every step of the way. My car looks great, they are reasonably priced and extremely professional and accommodating. 10/10 recommend
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I truly loved the work that was done on my GL Class 350 words can’t express how thankful that you guy truly care Deivn was so patient with me I came in like twice he explained everything to me he checked to make sure everything was correct and plus I didn’t feel like I was taking advantage over because I really didn’t know but thank you 😊
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.0/5.0 -
Good overall, but repairs took nearly 3 weeks on what was to be a one-week job, and they forgot to do part of the work, which required me to return and incur more Uber fees with no offer to cover or discount the work with delays.
Returned Clean
My Experience - 5.0/5.0 -
We are so thankful to get our car back! Precision Collision did great body work on it & we had great communication with Devin throughout the 4 month process. Even the beginning stages of the process… helping us getting it towed the day we called. Hats off to the staff, we are grateful!