Precision Collision - St. Matthews Cr#24

4.8 (729reviews)
96%
4311 Shelbyville Road,  Louisville,  KY  40207

In operation 41 years.

With two locations in Louisville, Precision Collision Center has proudly served our communities with expert auto collision repair services since 1985. From minor dents and dings to major collision damage, our experienced technicians are equipped to handle all your collision repair needs with precision and care. As your trusted neighborhood collision repair experts, we’re committed to making the entire process easy and stress-free from start to finish. We work with all insurance companies directly to ensure a smooth, hassle-free experience and get you safely back on the road. We’re proud to be a premier choice for collision repair in Kentucky with two convenient locations on Shelbyville Road and Stober Road in Louisville. At Precision Collision Center, we’re dedicated to getting you back to GO.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Mercedes-Benz
Mercedes-Benz Elite
Tesla

Reviews (729)

My Experience

I would not trust anyone else with my car repair. Devon was amazing to say the least. He kept me informed and showed concern like no other. I don’t think I’ve had a better experience and I will also be posting on fb about the wonderful job Devon and the entire team at your company! 1000% happy customer here.

Likely to Recommend

I’ve already posted on fb how happy I am

Repair Quality

I was very pleased with the repair and you can’t even tell it was ever in an accident.

Customer Service

Top notch customer service

Returned Clean

Likely to Recommend

The Mercedes dealership has always recommended you guys. I've been dealing with them for over 30 years. And I always recommend you to any friend that needs excellent care for their vehicle.

Repair Quality

I've been using you guys for years. You've always done excellent work. I do have swirls I guess where my car was buffed. I'd like to get those out, but Devon said I could come by sometime and do that. The only problem I had during the whole process was a lot of times calling and no one was available to answer the phone

Customer Service

See last comment

Returned Clean

My Experience

You could tell that the car was dented. Great job. Thanks!!!!!!

My Experience

Looks great, and friendly service!

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Repair Quality

Everything looked fantastic and brand new!

Customer Service

Everyone was very nice.

Returned Clean

My Experience

Very nice customer service. Repairs were a bit slower than I expected but the quality of the work was exceptional.

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Aside from the wait everything else was fine.

Repair Quality

Prompt and professional service at each step of the process. I couldn’t be happier. Thank you!

Customer Service

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Repair Quality

The car was detailed and clean and smelled like a new car when I picked it up.

Customer Service

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Repair Quality

Customer Service

The process to get the repair was not great. Response times from your repair coordinator took a long time. Every time I called your facility I got voice mail with a general mailbox. Your phone system asks for last names and I was not given last names when your company left me vm. I never reached a live person when I called. I had to make several calls to coordinate between your coordinator and the fleet company. Many times they were waiting for a response from your coordinator that delayed the process.

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Repair Quality

Customer Service

Outstanding service & repair work.

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Repair Quality

Devon has been great to deal with.

Customer Service

Devon has been great to deal with.

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Repair Quality

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Repair Quality

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Repair Quality

Repairs look excellent b

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Repair Quality

None

Customer Service

Devon and Sara were outstanding. Awesome communication.

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Repair Quality

Customer Service

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My Experience

All concerns were addressed and the magnificent results prove it. My truck looks showroom new again. I did not think there could be an outcome that great.

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Repair Quality

Repair is flawless.

Customer Service

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My Experience

You are the professionals.

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Great location for me. Professional service

Repair Quality

Customer Service

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Repair Quality

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Repair Quality

Customer Service

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My Experience

Very professional and thorough. They stay in contact with you and let you know exactly what is going on.

My Experience