Preferred Auto Body, Inc.
Preferred Auto Body is a family owned business that has been serving the Prescott community since 1981. Our goal is to provide outstanding customer service with state of the art repairs to your vehicle from start to finish. We will make your collision experience a pleasant one, from dealing with the insurance company to completing the repairs. We go above and beyond to take care of our customer while also providing a life time warranty on every repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Very disappointing
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0 -
Very likely!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
At Preferred I was treated as family, so much so that it would be natural and unmistakable to go there to have our vehicles touched, and ourselves, as such!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
You have earned my trust
Repair Quality - 5.0/5.0 -
You help me pick up the car from enterprise, the quality of workmanship on my bumper is spectacular, your courtesy, outstanding, and the detailing was top-notch. I couldn’t be happier with your company.
Customer Service - 5.0/5.0 -
You guys were there for me when I needed a trip to enterprise and you explained everything all the way through the process. You came in under budget, which never seems to happen with anybody else. Happy happy happy.
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0 -
Paint looks great.
Customer Service - 4.0/5.0 -
Holdups were explained and they followed up with insurance.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Professional, courteous and genuine even with a sense of humor.
Customer Service - 5.0/5.0 -
All the 5-6 staff were cool
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Cam and his team did a great job and kept us informed throughout the process. I could not have been happier with the quality of work performed or the service provided.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Was very smoothly handled. The shop knows wht they’re doing.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Everything looks great. I was shocked to see that I got my car washed as well. Thank you very much! Did not know that was going to happen and I’m happy to see that my shark fin is still on the roof of my car because I have been getting handwashing and I don’t know how they had my car washed. Unfortunately, at least the shark thing is still on my roof.
Repair Quality - 4.5/5.0 -
My car looks great of course I don’t know what the inside work was. The main issue was that I did most of the calling to find out status and I guess that’s my main issue.
Customer Service - 4.5/5.0 -
Same as previous
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They are very professional & was able to get my car done in a timely manner.
Customer Service - 5.0/5.0 -
They matched the color perfectlt.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You would never know there was any damage great quality work
Customer Service - 5.0/5.0 -
Was completed on time
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Absolutely would recommend!
Repair Quality - 5.0/5.0 -
Car looks great
Customer Service - 5.0/5.0 -
Communications was good
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
My car looks better than brand new because they cleaned it really well afterwards I hate driving it’s so clean thank you. Perfect
Repair Quality - 5.0/5.0 -
Best work done by body shops anywhere in Prescott camper and Tristan are awesome and they go out of their way to help me with the enterprise and my insurance company they take care of everything. Thank you guys.
Customer Service - 5.0/5.0 -
Best customer service in town. Cameron and Tristan are awesome. I’ve been there before over the years and I get the best service and the work is always done when promised. Thank you very much guys.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I already have recommended them to 2 people.
Repair Quality - 5.0/5.0 -
Not only did they do a great job, they totally cleaned the inside of my car afterwards and the customer service was the best !
Customer Service - 5.0/5.0 -
Everyone I met or who worked on the car was great. Cameron was incredibly helpful & even took me to work & offered me further help with transportation.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
They care about the customer there.
Repair Quality - 5.0/5.0 -
Great auto body.
Customer Service - 5.0/5.0 -
The guys have been great.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Repair was perfect. All around exterior and interior very nice. Reason for 9 instead of 10: Bit of a scheduling problem when given a pick up date and time. Turned in the rental car but my car was not ready. Had to rent another car for one day with lots of confusion with State Farm.
Customer Service - 4.5/5.0 -
See Above