Preferred Collision Specialist & Sales, LLC.

4.8 (173reviews)
96%
3555 Eisenhower Pkwy,  Macon,  GA  31206

In operation 20 years.

Preferred Collision Specialist & Sales provides high-quality work that gives people true value on their repairs. Not only is our goal to make you happy, but also to take the hassle out of repairing or servicing your vehicle by processing 100% of your collision claim. We handle all the details during repair, guarantee a completion date and repair your vehicle correctly the first time.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (173)

My Experience

Likely to Recommend

Would not go anywhere else!

Repair Quality

They went above and beyond in my repair. I had an ignition problem the day after I picked the car up, and sent 2 techs to my house to get me up and running. I will definitely use them in the future should the need arise!πŸ˜πŸ’―β€οΈ

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

So far everything looks great .Customer service was very nice.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very pleased with Preferred Collision. The car looks great, the team is pleasant and good to work with. They went above and beyond, e.g. even cleaned the inside of the car. Highly recommended them. Ursula Baylor Ned

Customer Service

Returned Clean

My Experience

The team was great and handled everything from the repair to answering questions and going above and beyond throughout the whole process! I will be recommending them and if we ever had to use them again, we will be back.

My Experience

Good job and everything looks great

Likely to Recommend

Repair Quality

They did such a great job

Customer Service

Returned Clean

My Experience

Great customer service & very helpful team.

My Experience

I will definitely recommend you guys to anyone I know in need!

Likely to Recommend

I will Never recommend this shoo 😀 service and especially the Caucasian man that came out the day I picked my car up was very rude. Talking about I'm not doing anything to try to fox my windshield because He came out and zi was upset about the service and I was telling Mrs Christine and he was just out of nowhere jumped in the conversation gave his rudeness and left all of this right in front of me and my daughter.

Repair Quality

They did not detail my car, they did Not fix my car to the standards , they didn't clean all the glass out of my car. My windshield is still broken and I hate the service. You all kept sending this to me and now I'm going to be truthful about my experience

Customer Service

My car motor in the windrow is not fixed, the widow had tint and they did Not replace. The seal on the door is loose. The dash and door has damage that they did not complete. The windshield isn't fixed. Terrible terrible service. There is glass still in my car from the incident where they did no detail or wash. Very Very dissatisfied. I went to the state farm agency and showed them and they are not satisfied either. This shop needs attention !!!!!!! Urgently!!!!!

Returned Clean

Likely to Recommend

Repair Quality

My washer fluid hose wasn’t properly back correctly. The wheel well is starting to come back apart.

Customer Service

Customer service was excellent

Returned Clean

My Experience

The staff was great. I like how we received updates on the progress of the repairs.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great costumer service and did an excellent repair on my SUV. Even had it done a week earlier than expected!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Have already told my friends and relatives

Repair Quality

Very professional and friendly

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

A great job from great people! Car was done correctly and thoroughly. Great professionals in collision repair. Have never had better service than here! Thanks for a great professional job on my Jeep Renegade Sport! I highly recommend Preferred Collision!πŸ₯°πŸ‘πŸ½πŸŽŠπŸ‘πŸ˜ŠπŸ€—

Customer Service

Returned Clean

Likely to Recommend

I recommend this shop to anyone in need of vehicle collision repair.

Repair Quality

Preferred Collision staff was friendly and helpful. They took good care of my vehicle, made repairs and were able to complete the job a day early. I am pleased.

Customer Service

There was some confusion with vehicle drop off and rental car receipt but all was worked out and everything was fine.

Returned Clean

Likely to Recommend

Repair Quality

Looks Great

Customer Service

My Experience

Likely to Recommend

Repair Quality

Great quality repair. Repairs completed 2 weeks ahead of schedule!

Customer Service

Returned Clean

My Experience

Everything was stress free and when there were delays, communication was top notch! I really appreciated the concern and understanding for my individual situation. Each time I called, someone answered immediately!

Likely to Recommend

Repair Quality

They went above and beyond to ensure we were satisfied with the quality of their work.

Customer Service

The staff understood my concerns and they made me feel comfortable relaying them.

Returned Clean