Preferred Collision Specialist & Sales, LLC.

4.8 (173reviews)
96%
3555 Eisenhower Pkwy,  Macon,  GA  31206

In operation 20 years.

Preferred Collision Specialist & Sales provides high-quality work that gives people true value on their repairs. Not only is our goal to make you happy, but also to take the hassle out of repairing or servicing your vehicle by processing 100% of your collision claim. We handle all the details during repair, guarantee a completion date and repair your vehicle correctly the first time.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (173)

My Experience

Worked hard to get the parts in

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I would recommend my family and friends to Preferred Collision for my car repair. Thank!

Likely to Recommend

Repair Quality

Thank for a job well done

Customer Service

The customer service was excellent.

Returned Clean

Likely to Recommend

This is the best body shop I have ever visited. Their professionalism is unmatched, and the quality of their bodywork is exceptional. I highly recommend them to anyone looking for top-notch service and expert craftsmanship.

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I have another vehicle that will be coming to you all.

Repair Quality

Excellent job on my vehicle. Looks brand new.

Customer Service

There seemed to have been a minor communication issue on when my vehicle would be ready.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very pleased with the progress work done thanks

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The work itself was done well, but the 5 or 6 weeks it took, and the amount of rental vehicle fees accrued, offset the quality of the work.

Customer Service

The staffers I interacted with were totally friendly

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

I wasn’t updated on none of the process which I was told i would be. No questions was asked of me far as if I would be be ok with the decision process

Returned Clean

My Experience

My truck looks very good with no visible signs of the prior damage. The repair work was completed in less time than the estimate, which I appreciate. My only concern is that air conditioning connections had to be disconnected. I hope there are no leaks. The AC unit has never been a problem.

Likely to Recommend

See prior positive comments.

Repair Quality

The repair was completed ahead of schedule. There is no evidence of any of the prior damage to the vehicle.

Customer Service

All personnel were very helpful and responsive to my questions including my request to deliver the vehicle.

Returned Clean

Likely to Recommend

Very professional, and easy to communicate with

Repair Quality

Customer Service

Very satisfied

Likely to Recommend

Repair Quality

Excellent customer service and job well done. I’m never disappointed!!

Customer Service

Returned Clean