Premier Collision Center
In operation 10 years.
Premier Collision Center is a newer Auto Body Shop conveniently located in downtown Merced. Our team has over 20 years of experience in auto body, collision, commercial vehicle repair, and restorations. Our office staff is here to assist you through the insurance process; make tow truck arrangements, rental car reservations, and courtesy rides to work or home. Please feel free to stop by for an estimate or call to set up an appointment. Remember for any of your repair needs whether big or small, we do it all! Think Premier Collision Center!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Motorcycle Repair
- Detailing
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Thank you so much for the great job fixing up my Venza. It looks like new again!
Likely to Recommend - 5.0/5.0 -
Thank you again! I akways tell people where I had it fixed.
Repair Quality - 5.0/5.0 -
Thank you for the excellent job you did on my car repair. Everyone there was friendly and helpful and took the time to inform me of what was done to repair the car. I was very pleased with the great service I received.
Customer Service - 5.0/5.0 -
Thank you for the excellent job you did on my car repair. Everyone there was friendly and helpful and took the time to inform me of what was done to repair the car. I was very pleased with the great service I received.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
By the way they took care of me and my concerns it was worth it to keep them in mind if anything does happen again
Repair Quality - 5.0/5.0 -
Great repair did a very good job
Customer Service - 5.0/5.0 -
Very happy ronnie the manager and his team took care of my car and cared about my experience with them
Returned Clean
My Experience - 5.0/5.0 -
It’s unfortunate that I have keep writing these comments about how satisfied I am with Premier. I say unfortunate because that means another one of my vehicles is in need of restoration. I continue to come to Premier because Ronnie runs a very tight, disciplined, friendly and professional company. I have never not been completely satisfied with the quality of work done to my vehicles. I will not take my vehicles to any other body shop.. Thank You Ronnie and the entire Premier staff.. God’s Continued Blessings
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Ronnie the owner of Premier Collision has by far the best body shop I’ve ever dealt with. I’ve unfortunately had to bring a couple of my vehicles to him recently. I say unfortunately simply because if I’m bringing them to him that means my vehicle has been in another accident. I wouldn’t trust anyone else with my vehicles. Premier does exceptionally great work. You can’t go wrong bringing your vehicles here.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service fast clean work front end of my bucket looks brand new definitely would go to them again
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great paint job like new
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I had an excellent experience. Manager gave me a good price compared to neighboring shop. To my surprise when I got car back it was detailed inside and it including tires. Repair job looked great. Would definitely recommend. Every personnel I dealt with was very friendly and I never felt as if I was an inpostion
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I highly recommend visiting Premier Collision Center. Their exceptional customer service is truly commendable. Recently, I brought my vehicle in for service, and the time they spent on it was incredibly efficient. They kept me informed about every step of the process. Once they completed the service, they promptly washed my vehicle, which is a service that not many shops offer. Their meticulous attention to detail and professionalism resulted in my truck appearing brand new. I am deeply grateful for your exceptional work on my vehicle. I was thoroughly impressed. Thank you !!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
WOW A 12
Repair Quality - 5.0/5.0 -
WOW!
Customer Service - 5.0/5.0 -
THEY ARE SO COURTEOUS AND WANT TO DO A GOOD JOB
My Experience - 0.0/5.0 -
The repair itself was satisfactory, minus however I noticed when they washed my truck, it’s like they washed it outside in the heat, plus didn’t wash off the dust particles. Left hard water spots. There’s obvious swirls in the paint from whatever brush or rags they used while washing it. I mentioned this to Garry the service adviser. I understand he isn’t responsible for this. I informed him that I get this truck detailed monthly and had a paint enhancement done to remove any imperfections from the truck when I purchased it brand new. I didn’t expect it to get washed after the repair, while appreciated, unfortunately it’s evident of the imperfects left in my truck.
Likely to Recommend - 5.0/5.0 -
The customer service is top notch! 100% would recommend. The repair timeframe was done just as stated from my estimate.
Repair Quality - 5.0/5.0 -
Repair looked amazing! They did a great job!!!
Customer Service - 5.0/5.0 -
After my previous survey, I was contacted by Ronnie, the shop manager. Honestly, I was surprised my concerns were even addressed. I really wasn’t expecting that, and it meant a lot. He called and asked me to bring my truck back in so he could personally assess the detail work I’d mentioned. We set a time, I brought it in, and we walked around the truck together going through everything. To be clear, neither Ronnie nor the shop was obligated to do anything at that point. I would have completely understood if nothing came of it. This was actually my first time ever having a vehicle repaired, so I didn’t really know what to expect going in. But when I came back to pick up my truck later that same day, it exceeded anything I could have hoped for, he’d vacuumed the interior, shined the tires, and even put a fresh coat of wax on it. When I talked to Ronnie afterward, I told him straight up that I chose this shop because of how Garry, the estimator, represented it from the start, and now Ronnie was reinforcing that same standard. Garry set the tone early with his transparency, walking me through the process and communicating with me every step of the way. Then, after I raised a concern on a survey that I honestly assumed would just disappear into a file somewhere, I got a call from Ronnie within a day, ready to make it right. I know most people aren’t getting their vehicle repaired on a regular basis. But having worked in customer service myself, and now running my own business, I recognize what it means when staff like Garry and Ronnie treat a one-time repair customer like a repeat client. It tells me they’re not just trying to close out a job and move on, they actually care about the experience. If I’m ever in a position where my vehicle needs repair again, I’m telling my insurance company it has to be Premier. Outstanding customer service, and genuinely great people.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
Two things, first office paperwork showing deductible, when it was waved and second why we were not informed about repairs not included (lower rocker panel)
Customer Service - 4.5/5.0 -
Garry was mostly ok (not notified about extra repair not completed) Office would give a 4
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good like brand new!
Customer Service - 5.0/5.0 -
Nice
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
There are polish or compound left in the seams of everywhere that was buffed
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Always keep me updated
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
To be honest, I had some reservations at first as it was a shop referred to me by the insurance company. However, Gary and the staff were amazing throughout the process. My car was completed as stated and looks amazing! I would give them a 10, and will refer anthem to anyone who needs any work done on their vehicle
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing experience
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks new again after fixing the damage done!