Premier Collision Center

4.9 (927reviews)
98%
1440 w.18th Street,  Merced,  CA  95340

In operation 10 years.

Premier Collision Center is a newer Auto Body Shop conveniently located in downtown Merced. Our team has over 20 years of experience in auto body, collision, commercial vehicle repair, and restorations. Our office staff is here to assist you through the insurance process; make tow truck arrangements, rental car reservations, and courtesy rides to work or home. Please feel free to stop by for an estimate or call to set up an appointment. Remember for any of your repair needs whether big or small, we do it all! Think Premier Collision Center!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Motorcycle Repair
  • Detailing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (927)

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I’ll recommend everyone

Repair Quality

Very fast

Customer Service

Very nice. Comfortable to be around

Returned Clean

My Experience

I am extremely grateful for all of the work done. Everyone really went above and beyond and it is greatly appreciated. I felt like it was a brand new car. Thank you so much.

Likely to Recommend

Repair Quality

Work went above and beyond

Customer Service

Everyone was so kind and helpful

Returned Clean

My Experience

The service we received was great, we would recommend to anyone and will come back again if needed for help.

Likely to Recommend

Todo bien claro que lo recomendaria

Repair Quality

Exelente trabajo y muy buen trabajo,buen trato del personal de oficina

Customer Service

Exelente trabajo muy bien todo y buen trato del personal de oficina

Returned Clean

My Experience

I have been a customer of Premier collision for several years. Business wise I have brought school buses, charter, buses, transit, buses, and other business vehicles for body repairs. The service has always been superb. Ronnie provides the best customer service this time as a couple times before it was my personal vehicle that was involved in a collisio I came to see Garry. He provided a fully detailed estimate to my insurance company within a few days. Parts were ordered and my car was dropped off a repair. He beat his own timeline of 7–10 days for the repairs to be completed. The vehicle was ready within five days. Outstanding service. I recommend Premier for auto body and collision work.Garry was professional and responsive. He provided excellent. Customer service went out of his way to contact my claims adjuster and to explain to me as a customer the process. 100% satisfaction! Thank you Ronnie, Garry and Team! Merced’s finest Body shop! Sincerely, Maria Dolores Flores.

Likely to Recommend

I would definitely recommend Prienier!

Repair Quality

Garry took care of my vehicle repair, the work was completed in a short time. Premier did an amazing job! Thank you for the wonderful customer service! Premier is the best!

Customer Service

Amazing customer service! Garry went out of his way ensuring the process was procise!

My Experience

Great experience from start to finish. The repair work was excellent, and my vehicle looks brand new. Friendly staff, quality workmanship, and great attention to detail. Highly recommend!

Likely to Recommend

Repair Quality

Customer Service

My Experience

The car looks new! Excellent paint match, no flaws I could see. Thank you for the wash and cleaning too!

Likely to Recommend

Customer Service

Staff kept me informed of the progress on my repairs

Returned Clean

My Experience

Muy agradecida y muy contenta. Con Premier. Exelente trabajo. Y muy puntuales. Muchas gracias. Gracias.

Likely to Recommend

Los mejores de merced. Recomendados 1000%

Repair Quality

Exelente trabajo y muy amables cada trabajador.

Customer Service

Exelente. Amables. Muy amables. Todos.

Likely to Recommend

Repair Quality

Great service! Addressed all minor concerns!

Customer Service

Great customer service

Likely to Recommend

This is my second time coming and if my insurance policy covers completely I will definitely come again.

Repair Quality

Gary was very polite and he communicated with me about what my policy covers and helped me so much. My door handle looks great and they matched the color perfectly.

Customer Service

They answered my phone calls quickly and if they were busy they always called me back. Gary explained things my insurance adjuster didn’t and I’m thankful for that.

Returned Clean

My Experience

Need to have remote locks looked at. Can only lock and unlock with remote. Door handle does not work

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I hope I don’t crash again.. but if I do I will be back

Repair Quality

The paint job looks great. Thanks

Customer Service

They were always very responsive and helped me with every need

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Excellent service, very professionals, good communication, and Im very happy with my truck job

Customer Service

Returned Clean

My Experience

Wonderful craftsmanship. They really know their stuff. My car was looking sharp. The even detailed the inside and out when they were finished.

Likely to Recommend

Repair Quality

The body shop did an excellent job .

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I had a small problem with my getting my car on time but the manager did everything he could to fix it. Which made me very happy.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Best collision center experience I’ve ever had! From the first call to the final result, their customer service and communication were top-notch. My Tesla came out looking flawless!! They even waxed and detailed it. I couldn’t be happier and will definitely be recommending Premier to everyone I know! Thank you to the entire team, I truly appreciate all of you !! ⭐️⭐️🤩⭐️⭐️

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Customer service was top notched! The best in town. Everyone was professional, kind and understanding and was able to work with me schedule.

Returned Clean