Premier Collision Center
In operation 10 years.
Premier Collision Center is a newer Auto Body Shop conveniently located in downtown Merced. Our team has over 20 years of experience in auto body, collision, commercial vehicle repair, and restorations. Our office staff is here to assist you through the insurance process; make tow truck arrangements, rental car reservations, and courtesy rides to work or home. Please feel free to stop by for an estimate or call to set up an appointment. Remember for any of your repair needs whether big or small, we do it all! Think Premier Collision Center!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Motorcycle Repair
- Detailing
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Awesome customer service. Vehicle completed when expected. And superior repair, made car look like straight out of the factory. Highly recommend Premier Collision!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Again this is christel and William has nothing to do with this vehicle via my restraining orders.
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Of course, would recommend to a friend.
Repair Quality - 4.5/5.0 -
Staff and Floor Mechanics were very professional, and friendly. Mechanics did a good job. Thank you.
Customer Service - 5.0/5.0 -
Very friendly and professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Tks for the good excellent customer service. I liked the frequent updates.The whole team was very courteous with the exception of the female that received my vehicle for repairs. I still give you 5 stars.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent service, professional atmosphere
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am extremely satisfied with the work premier did on my vehicle. The service was great and the employees are very professional, kind, patient and knowledgeable. I definitely would recommend them to anyone who needs repair work. Thank You again
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I will very much recommend this shop to my family.
Repair Quality - 5.0/5.0 -
This was my second vehicle that I’ve decided to bring to Premier collision. My first experience wasn’t what I expected only for the communication part, but this second experience? My goodness, Steven went above and beyond keeping me informed on the status of my vehicle. Jeanette was also very friendly. On my RAV4 one of the kind gentleman, messed up on my decal and he fixed it right away (I forgot his name). Their customer service and communication was just amazing this time around. Very friendly people but those are the 3 people that stood out to me. Steven, Jeanette, & the one who fixed my decal. They are great assets to your company. Thank you for bearing with me not once but twice.
Customer Service - 5.0/5.0 -
This was my second vehicle that I’ve decided to bring to Premier collision. My first experience wasn’t what I expected only for the communication part, but this second experience? My goodness, Steven went above and beyond keeping me informed on the status of my vehicle. Jeanette was also very friendly. On my RAV4 one of the kind gentleman, messed up on my decal and he fixed it right away (I forgot his name). Their customer service and communication was just amazing this time around. Very friendly people but those are the 3 people that stood out to me. Steven, Jeanette, & the one who fixed my decal. They are great assets to your company. Thank you for bearing with me not once but twice.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Personnel were friendly and efficient! I appreciated them working with me to get my car done when I needed it.
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0 -
The repair my car was pretty good. However there was a new scratch on my window that wasn’t there before. Also the staff is not really nice. They are rude. And they are not patient. I’m not sure if I would recommend this place.
Customer Service - 1.0/5.0 -
The woman working there are rude.
Likely to Recommend - 5.0/5.0 -
I love premier.. have brought 2 different vehicles to them and live 30 mins away..
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Annette was completely amazing.. she kept me up to date with everything.. the best customer service I’ve had in a very very long time.
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0 -
Looks like they did a good job
Customer Service - 3.0/5.0 -
I was originally told it would take a week. Then I was told it would take until Thursday the following week…but it wasn’t ready. Then I was told it would be ready on the Monday of the third week, but it was only ready for pickup on the Wednesday afternoon. This caused me a lot of aggravation because it messed up my schedule & I kept having to make other arrangements for vehicles, etc.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The work looked very good.
Customer Service - 5.0/5.0 -
The employees are very nice and easy to talk too. They also don’t treat you like you are just another car to be repaired.