Premier Collision Center
In operation 10 years.
Premier Collision Center is a newer Auto Body Shop conveniently located in downtown Merced. Our team has over 20 years of experience in auto body, collision, commercial vehicle repair, and restorations. Our office staff is here to assist you through the insurance process; make tow truck arrangements, rental car reservations, and courtesy rides to work or home. Please feel free to stop by for an estimate or call to set up an appointment. Remember for any of your repair needs whether big or small, we do it all! Think Premier Collision Center!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Motorcycle Repair
- Detailing
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 0.5/5.0 -
Never
Repair Quality - 0.5/5.0 -
Awful service
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Gave em 2 chances Won't be a 3rd
Repair Quality - 1.5/5.0 -
This is the 2nd time I've taken my car there. First time fish eyes on the bumper. NOW fish eyes on the hood.So I'll have to take back again to get right. My suggestion is to find better painters This is a New Car ,Just wanted it back like new again
Customer Service - 5.0/5.0 -
The people on the phone are great, the painter appears to be the weak link
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I really like your service, it was my first time, highly recommended! Thank you all.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
Staff are all very nice but service was slow. Still I would recommend you with the caution that the consumer would have to follow up.
Repair Quality - 4.5/5.0 -
Did not rate 10 because we've only had our vehicle back for 10 days. So far, no problems.
Customer Service - 4.0/5.0 -
Personnel all friendly but there were several delays in service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
I wouldnt want anyone to have to deal with that person the service on the car was amazing but to be treated so terribly by that receptionist is not worth the unknown of whats happening to your car and having to deal with just random dates your car be ready amd find out its not because the refuse to tell you anything.
Repair Quality - 4.0/5.0 -
The mechanics who fixed my car did a fantastic job, the tried their hardest especially with ghe shortage of parts and having to find specific parts or mold for my car. They made my car look as if the accident never happened. I appreciate their hard work.
Customer Service - 0.5/5.0 -
The receptionist that answered the phones was rude before I could even say hello because I didnt say fast enough to her liking and was just terrible at her job did not share any information with me everytime I called. Kept saying my car would be ready on Friday and it wasnt for two weeks and blamed me saying she meant next Friday. Refused to call Ruby Ante when i told her to call me instead of Adrian because it was my car and I wanted to be updated on my car she refused she called him saying they couldnt paint my car because a sticker was on it and they refused to take it off or do anything with it so they refused to paint it. She refused to tell me the situation on the car just that it was in painting when it wasnt not even close they were waiting on parts I had to get in touch with Steve and a new receptionist to help me understand why it took a month for my car to be ready when I was told it would be ready in about a week. I refused to speak with her until I finally got my car and she tried saying that she tried calling Adrian even though I kept giving them my number to call me. Steve finally did and told me when my car would be ready.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks like new
Customer Service - 5.0/5.0 -
Staff was very friendly and professional
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Annette took care of photos and the overall estimate. Steve took me on a walk-around tour of the car to double-check before repairs were started.
Customer Service - 5.0/5.0 -
Everyone was friendly and informative, and they kept me up-to-date as the repairs progressed.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work on my car and friendly staff
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Every staff member we came in contact with was extremely friendly, helpful, and professional.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 1.0/5.0 -
I didn’t get a single phone call regarding the status of The repairs, my car was in the shop for a total of 30 days and every single time I wanted an update I had to call. When I finally got my car back I noticed pretty bad scratches on my window tint and one of the front lights or reflector (?) keeps popping off. Overall not very happy with the service this time around but I’m leaving it as is because I can’t go without a car any longer. I will say everyone is very friendly but I wish they communicated more with me
Customer Service - 4.5/5.0 -
The staff is very nice and friendly but again wish they communicated more.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Everything was great put together. The back of my trunk on the Corolla looks like it can be improve to how it was before but that is fine.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I wanna say thank you Premier Collision for making my Infiniti q50 beautiful again I was so surprised how beautiful my car came out after that nightmare accident you guys are awesome your team did a wonderful job and thank you to a special person Annette keep up the good customer service you are awesome thank you for all your hard work and a good job I'm one happy lady thank you once again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I do not want another accident but if the worst happens "I'll be back" 😁
Repair Quality - 5.0/5.0 -
Having an accident is a hassle but working with Premier was so easy!
Customer Service - 5.0/5.0 -
Steve was a rockstar, in fact everyone was!