Premium Collision Center, Inc.
In operation 26 years.
Lifetime Warranty on all auto body repairs/paint. Certified Collision Center and Tecnicians. I-Car Gold Class Collision Center. Dealer Approved. Dealer Certified. Hybrid Certified. Loaner Vehicles available. Concierge Service. Towing available.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
Overall I thought that the customer service was okay, but I did need to reach out a few times for updates on the vehicle as the text message system was working inconsistently. The representatives at the shop were always respectful and polite when speaking
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Absolutely would recommend, as it feels like they are trying to do the best job possible with total transparency and honesty.
Repair Quality - 5.0/5.0 -
The team is very thorough, very clear about the process, and the quality of the repair was fantastic.
Customer Service - 5.0/5.0 -
Terrific customer service, great follow-through, and great at keeping me updated as the repair went on.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Their customer service from my 1st call to picking up my car was premium service just like the name!!!
Customer Service - 5.0/5.0 -
Premium was top notch in customer service. Always professional & friendly.
Likely to Recommend - 5.0/5.0 -
They're the best and I will continue to rave about PREMIUM COLLISON CENTER to all I know. I like telling stories and this experience was a good story!
Repair Quality - 5.0/5.0 -
I was so happy that my mechanic sent me to Premium Collision Center. The shop was more than amazing. Just taking the car in was impressive. The office/waiting room was immaculate and so organized and welcoming. Then came the perfect customer service that lasted throughout my repairs and those repairs were tricky. I had bent the entire underside of my prize 1985 380sl. My contact was Art and boy was he on top of it. The car was there longer than we all expected only because they would not let it be released until it was perfect. ...And it is perfect. They must have corrected things I wasn't aware of because my car drives like a brand new car. The other thing I liked was that they worked with my Mercedes Mechanic shop to make sure everything on his end was perfect. I think you get the picture...I was overjoyed with the experience at Premium...
Customer Service - 5.0/5.0 -
See my first comments. They were ThE BEST!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car works really well there is no problem now you guys did a superb job. Thank you.
Customer Service - 5.0/5.0 -
Everyone was really nice and helpful.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Sam was great!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You guys are wonderful ! Thank you for getting my car back so fast and the work looks great . I appreciate the text updates !
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I couldn't tell where the repair was done, very professional
Customer Service - 5.0/5.0 -
Very friendly and attentive. They made me feel like they cared
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Really fast and straightforward and great customer service overall!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service excellent work
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Quick and easy service appreciated all the people there
Customer Service - 4.5/5.0 -
People are very friendly and helpful
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Great work
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Only thing to comment on is the volume dial cover is missing after return?
Customer Service - 5.0/5.0 -
Art is fantastic!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
good work, great communication during the process
Customer Service - 5.0/5.0 -
Really communicative, clear, answered questions, friendly, professional, direct and efficient.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I had such a painless and easy experience with the team at Premium. From the moment I walked in the door, to the time I picked up my keys - they were quick, communicative, and thorough with their work. Thank you to this team for being so accommodating and friendly throughout my repair.
Customer Service - 5.0/5.0 -
They were informative and patient.