Premium Collision Center, Inc.

4.9 (822reviews)
98%
7068 Lexington Avenue,  West Hollywood,  CA  90038

In operation 26 years.

Lifetime Warranty on all auto body repairs/paint. Certified Collision Center and Tecnicians. I-Car Gold Class Collision Center. Dealer Approved. Dealer Certified. Hybrid Certified. Loaner Vehicles available. Concierge Service. Towing available.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Genesis
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (822)

Likely to Recommend

Repair Quality

Quick and easy service appreciated all the people there

Customer Service

People are very friendly and helpful

Likely to Recommend

Repair Quality

Great work

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Only thing to comment on is the volume dial cover is missing after return?

Customer Service

Art is fantastic!

Likely to Recommend

Repair Quality

good work, great communication during the process

Customer Service

Really communicative, clear, answered questions, friendly, professional, direct and efficient.

Likely to Recommend

Repair Quality

I had such a painless and easy experience with the team at Premium. From the moment I walked in the door, to the time I picked up my keys - they were quick, communicative, and thorough with their work. Thank you to this team for being so accommodating and friendly throughout my repair.

Customer Service

They were informative and patient.

Returned Clean

Likely to Recommend

Would definitely recommend Premium Collision to anyone. I'm happy that I was able to have my car repaired by them.

Repair Quality

Excellent service at Premium Collision! Staff is very service orientated and very dialed in for complete customer satisfaction, and a hassle free process

Customer Service

Very professional staff. Able to expedite the complete process of getting your auto repaired and helping immensely with the car rental. Excellent communication.

Likely to Recommend

Would definitely recommend this shop. Glad GeeGee from AAA recommended this place!

Repair Quality

Absolutely, great service. Great information. Really really nice job. Thank you you guys.

Customer Service

Some of the best customer service I’ve ever received. They were really great and worked through all the issues. Thank you.

Likely to Recommend

Recommended everyone there

Repair Quality

I can’t even explain the level of professionalism and absolute satisfaction I have received from Nick especially, Art and Jackie! Nick literally took care of my vehicle like it was his own. He got my car in, repaired and back to me so quickly. My car looks brand new, they were SO amazing. By far my best experience with a repair shop! I can’t thank you all enough Premium Collision!

Customer Service

Absolutely 10/10

Returned Clean

Likely to Recommend

Repair Quality

I found a black liner for the front driver side door just hanging out in the back of the car. You forgot to finish up the job. Also made me come back twice to have the emblem put on rather than tell the insurance company that I needed more time with the rental car. I was told to that all parts used were brand new the told 30 seconds later that the tail light etc were salvaged.

Customer Service

Everyone was nice to me but those other issues were annoying

Likely to Recommend

Repair Quality

Clean, modern, deceptively well organized, awesome service, loved being met at the door, met the finish date and gave updates !

Customer Service

Excellent customer service

Likely to Recommend

Repair Quality

The work to my vehicle was the best! I waited about two weeks to write this review to see how the work payed off. The work was immaculate.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They were amazing!

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Thank you my car was returned like new out the dealer.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Repeat customer - great work, as always

Customer Service

Very friendly and knowledgeable staff

Likely to Recommend

Repair Quality

The body work was perfect and the service unparalleled. I was continually updated on the status of my vehicle. When there was a delay in finishing the work, they paid for the last two days of my rental vehicle at Enterprise due to the delay.

Customer Service

Very friendly and helpful staff.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Premium collision did great on my repairs with my car. Thank you very much.

Customer Service