Premium Collision Center, Inc.

4.9 (823reviews)
98%
7068 Lexington Avenue,  West Hollywood,  CA  90038

In operation 26 years.

Lifetime Warranty on all auto body repairs/paint. Certified Collision Center and Tecnicians. I-Car Gold Class Collision Center. Dealer Approved. Dealer Certified. Hybrid Certified. Loaner Vehicles available. Concierge Service. Towing available.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Genesis
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (823)

Likely to Recommend

Repair Quality

Premium collision did great on my repairs with my car. Thank you very much.

Customer Service

Likely to Recommend

Repair Quality

Truly amazing service. Great communication. And staff were all very professional. Art and the women at the front desk and reception were all very kind and professional. They were always working so hard to make sure that the service is good.

Customer Service

The entire team were very professional. Everyone were polite and kind throughout the process. They were all very patient.

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

I would rate my experience a 10/10. The team at Premium Collision Center Inc did an amazing job with my car repair and even finished the work earlier than the anticipated completion date. The entire process was smooth and stress-free from start to finish. The staff was very professional, welcoming, and made me feel comfortable throughout the entire repair process. They went above and beyond by helping coordinate transportation to and from the rental place, which made everything so much easier for me during a stressful time. Special shout-out to Jackie, at the front desk for doing such an awesome job communicating with me, coordinating the repairs, and providing timely updates every step of the way. I truly appreciated the excellent customer service and attention to detail. Highly recommend

Customer Service

The staff was very professional, welcoming, and made me feel comfortable throughout the entire repair process.

Returned Clean

Likely to Recommend

Repair Quality

Very good work

Customer Service

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Definitely would recommend this shop

Repair Quality

Great service. They were very responsive to my questions and finished my car in a good amount of time. When I got it back, the repairs were perfect and they cleaned mg car as well. It looked good as new. One of the better experiences I’ve had working with a repair shop.

Customer Service

Great customer service. Constantly kept in communication with me

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Highly recommend Art--he is very thorough, professional, honest and goes above and beyond to repair cars.

Repair Quality

Customer Service

Jackie (office manager) & Art (repairs manager) were both very professional, clearly communicated all necessary details and procedures, very helpful in arranging a rental car from their partners over at Enterprise and overall had great customer service.

Likely to Recommend

Reputable and honest repair center with great staff, would highly recommend them.

Repair Quality

The staff were great, informative, attentive and the service was top-notch at reasonable prices.

Customer Service

Friendly and knowledgeable.

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Repair Quality

Customer Service

Friendly and professional people

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Absolutely the best service I have ever experienced in the automotive service. Every touch point was hand held with human kindness; especially the front desk staff and Nick. My insurance claim was handled seamlessly, with curb to curb service to the rental car company, which they offered to handle. (I could have called an uber myself to get the rental,, but to have a kind person, think ahead, and offer such efficiency, was very welcome.) I’ve never seen or experienced a personal touch, when dealing with cars, and I’m taking the time to say so - because it matters. Thank you so much!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Great thank you

Customer Service

Great

Likely to Recommend

I’m an ambassador for this shop now.

Repair Quality

The location is cleanest location , from office to work space. The employees are professional, kind and efficient from the front office/receptionist to the people in charge of your vehicle. The result was a perfect experience with excellent explanations given before, during and after the repairs. The commutation took place thru calls, texts and emails. The people had specific jobs and responsibilities and it made it easy for me to get clear answers at all times. They used their connections with the rental company to lower my rate and handled the return of the rental. Best business experience. First class attitude from the top person at the location is responsible for a fantastic service.

Customer Service

Polite, efficient and very clear.

Likely to Recommend

Excellent work

Repair Quality

I am very happy—very good customer service and excellent work. Very responsible. I picked up the car right on time.

Customer Service

I am very happy—very good customer service and excellent work. Very responsible. I picked up the car right on time.

Likely to Recommend

Repair Quality

The best work

Customer Service

Likely to Recommend

For years, I have referred everyone I know who needs a vehicle collision center to use Premium

Repair Quality

I've had my vehicles worked on probably a dozen times at Premium the past 20 years...have always had a beyond satisfying experience and results.

Customer Service

The entire team at Premium is terrific to work with. Very welcoming / friendly, knowledgeable, accommodating and go to every length to make sure the entire experience is smooth.

Returned Clean