Premium Collision Center, Inc.

4.9 (825reviews)
98%
7068 Lexington Avenue,  West Hollywood,  CA  90038

In operation 26 years.

Lifetime Warranty on all auto body repairs/paint. Certified Collision Center and Tecnicians. I-Car Gold Class Collision Center. Dealer Approved. Dealer Certified. Hybrid Certified. Loaner Vehicles available. Concierge Service. Towing available.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Genesis
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (825)

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Repair Quality

Everyone was so attentive and helpful and Nick fixed my car in a day. He even fixed the scratches as a courtesy that my insurance didn’t allow to fix for the claim.

Customer Service

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Repair Quality

The repairs and communication went well, the only issue was that a part was delayed but that wasn’t the collision centers fault. Other than that, everything was great ! Nick was very helpful

Customer Service

Customer service was great, they communicated with me the entire way through giving me updates and keeping me in the loop. Great service

Likely to Recommend

See question 1

Repair Quality

They made my car look as good as new and were helpful and quick. Jack and Lily are amazing and efficient as well as friendly. I would wholeheartedly recommend Premium Collision.

Customer Service

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Repair Quality

Customer Service

Everyone there is really nice and helpful.

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Repair Quality

My experience with Premium Collision was exceptional. First of all, their repair work was flawless, the staff extremely courteous and they kept me updated on the repair process in the EXACT way the said they would. With other repair shops, I'm told they would call a certain day, and they wouldn't. It always ended up having to chase them down to get answers and updates. This was. a refreshing change!

Customer Service

All staff was very friendly, helpful and KNOWLEDGEABLE.

Likely to Recommend

Any kind of car repair I will highly recommend premium collision

Repair Quality

Excellent service from start to finish. After having an accident we all are having uncomfortable and difficult situation to deal with. But with premium collision can have a peace of mind and and be treated with kind and respectful team members. Thank you for all your hard work that you do to make us feel happy and comfortable.

Customer Service

Service is the best in every possible way

Likely to Recommend

I hope no one I know is in a collision anytime soon, but if they are I will absolutely recommend Premium Collision Center!! They're THE BEST!!

Repair Quality

I am so happy that they insisted on factory parts, and not the OEM parts the insurance wanted to provide. My car is just a year old and they made it look brand new again! I'm so happy! They went above and beyond!

Customer Service

I was so impressed by the constant communication, which started from before they even received my car! They kept me in the loop the whole time. And I loved that everyone on the team was informed, so when I called they knew my case and I didn't have to explain to them who I was and which car was mine, every time I called.

Likely to Recommend

Repair Quality

Everything seemed great when I picked up my car however after driving it home, I noticed the bumper came out of alignment due to improper installation. Additionally, I noticed a piece of the molding was missing which had to be ordered and replaced. Lastly, my battery was not reinstalled correctly causing the car to die. The collision center fixed all of these issues for me, however they should not have occurred in the first place.

Customer Service

They called me weekly to give me updates and fixed mistakes made during the repairs that I noticed after getting my car back.

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Repair Quality

Amazing customer service.

Customer Service

Amazing

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I will recommand

Repair Quality

Customer Service

Out come perfect

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Repair Quality

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The process was quick and easy from start to finish!! BRAVO!!

Customer Service

Very kind and knowledgeable

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Yes!!!

Repair Quality

Jack and his team were so professional and courteous. They took extra good care of us in dealing with our car repair. Hands down the best service!!’ Thank you!

Customer Service

Excellent

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Lilly was extremely pleasant and kept me informed of progress.

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Repair Quality

Customer Service

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Great work

Repair Quality

Great service, satisfied with my experience

Customer Service