Premium Collision Center, Inc.

4.9 (826reviews)
98%
7068 Lexington Avenue,  West Hollywood,  CA  90038

In operation 26 years.

Lifetime Warranty on all auto body repairs/paint. Certified Collision Center and Tecnicians. I-Car Gold Class Collision Center. Dealer Approved. Dealer Certified. Hybrid Certified. Loaner Vehicles available. Concierge Service. Towing available.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Genesis
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (826)

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Customer Service

Returned Clean

My Experience

I had a good experience and my car look brand new after a body work. I recommend it highly. Thank you !😊

Likely to Recommend

Would highly recommend. Totally satisfied with their service.

Repair Quality

Excellent customer service and did a great job. Would definitely recommend. Nick and the office were very helpful and kept me informed the entire time.

Customer Service

I was kept updated regularly and never had to guess what was going on.

Returned Clean

My Experience

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Repair Quality

Customer Service

Returned Clean

My Experience

You apply professionalism on every aspect of job thank you

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Returned Clean

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Exceptional service

Repair Quality

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Returned Clean

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Repair Quality

Customer Service

My Experience

Every person was very nice and professional. All of the front desk employees and Nick were super efficient, personable and made us feel confident. The car looks great. And the process was easy with constant updates on the car.

Likely to Recommend

We are very happy so far.

Repair Quality

From start to finish, the employees, the service, and my finished car was excellent. No complaints.

Customer Service

Everyone we spoke to was friendly and well informed.

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Customer Service

Returned Clean

My Experience

Staff was friendly and helpful. The one glitch was that there were some issues with managing the completion dates that appear to have been more about the Insurer than the staff at Premium Collision Center. The work itself was really well done, and the car pretty much looks as good as new!

Likely to Recommend

Repair Quality

There was a short delay because apparently they didn't receive parts on time so their initial commitment was not met and they were a day late

Customer Service

There were two occasions where I did not get updates in the Time frame that they had committed to

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

This was my second time at Premium Collision Center. They are helpful, professional, and do excellent repairs. They also have good snacks and coffee in the lobby.

Likely to Recommend

Repair Quality

This is a great shop and everyone is super helpful and friendly. I did notice that the molding they replaced under the window appears to be a bit misalighned, so I will be taking the car back to see if they can check it for me.

Customer Service

My Experience

Amazing service!!

My Experience

Very professional and organized team. 🙏🏻

Likely to Recommend

Happy with customer service and swift repairs

Repair Quality

The repairs look great. Everything seems to be done right.

Customer Service

Great customer service

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Returned Clean

My Experience

Super friendly and understanding. My car was scheduled to be ready January 7th and they got my car ready on December 31st. Very happy with overall experience.

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Returned Clean

My Experience

Arthur, Nick, and Jackie were just so attentive and very personable! The work done to my car was the best experience, ever! It looked like a brand new car! They even washed and polished my car! It was a job above and beyond what I could have ever anticipated! Premium Collision has a talented crew of people and it is reflected in their work and service‼️ Thank you so much‼️

Likely to Recommend

I would hands down, 100% recommend Premium Collision to my friends and others. Overall, just a pleasant experience!

Repair Quality

Could not be happier with the service and the work done to my car!

Customer Service

Customer service was above and beyond! And their offices garage areas are so CLEAN‼️