Prestige Auto Body Inc.

4.8 (1,268reviews)
96%
928 Philadelphia Ave,  Silver Spring,  MD  20910

In operation 29 years, 26 years at this location.

Prestige Auto Body Inc. Has been serving the community with a very fine and high quality services. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,268)

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My Experience

the bumper repair look perfect however when I got back into the car the ignition key won't allow me to pull the key out of the ignition until I looked up and found the release on Google. Also my gauges are seemingly out of whack because my gas was registering low fuel and I had a quarter tank and when I fill the tank up it took forever for the gas needle to fill all the way up in these issues that I did not have prior to bringing the vehicle in the only thing I brought the vehicle import was to get the bumper repaired so I will be bringing my vehicle back on Monday after my doctor's appointment at 8 am. I must add that the customer service was excellent. And I'm looking forward to being completely satisfied with prestige Auto body.

Likely to Recommend

definitely will not recommend them and I will let everyone know that this place is horrible when it comes to the care of your car because you're subject to take it there is one issue and get it back with other issues that they're not attempting to fix or take responsibility for they wouldn't even look at it and say oh well let's take a look and understand the reality is the only person that could have caused the problem is them since they were the one fixing on the car.

Repair Quality

Customer Service

initially came in to have my bumper fixed and upon further inspection as noticed that it was not completely fixed it was a line still visible where they missed it in the paint job or where they were trying to knock the den out. As well as the ignition key will not pull out of the ignition without looking up on Google how to get theemergency release to allow the key to come out. This is what I have to do every time I attempt to remove their key from the ignition and this was not the case when I drop the car off I am horribly dissatisfied.

Returned Clean

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Repair Quality

Good. Looks good. Runs perfectly.

Customer Service

Everyone was extremely friendly, accommodating, and informative. The customer service here is excellent.

Returned Clean

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Si recomiendo

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My Experience

The walk in experienced was something i really cherished .No waiting for appointment . Good management,awesome people. (John G.)

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All the time

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Prestige Auto Body does excellent work

Customer Service

Friendly and helpful

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My Experience

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Great customer service and great job on the car

Customer Service

Returned Clean

My Experience

They did a great job on the car. However, the inside of the car was covered in a brown sticky substance and dirt.

My Experience

Friendly staff. Quick in and quick out.

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My Experience

Very happy. Thank you.

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Likely to Recommend

I have already recommended Prestige to friends & colleagues.

Repair Quality

My car was ready when promised. It looks like a new car. I had some scratches on the trunk and they took care of them.

Customer Service

The automated system gave frequent updates on status.

Returned Clean