Prestige Autobody
In operation 40 years, 28 years at this location.
Prestige Auto Body Powered by VIVE is proud to serve customers throughout Manchester, NH for over 38 years. Our team of highly trained professionals, from friendly customer care associates to knowledgeable estimators, are here to assist you every step of the way. Our technicians undergo continuous training to ensure your vehicle is always repaired properly. Being people-first, your safety and satisfaction are our top priority.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
My car looks great. Staff very pleasant. Phone system leaves much to be desired. Couldn't reach anyone in the mornings. Also, I had hoped I would be kept informed as to progress but did not receive any until the next week. Then I was told in the update that my car would not be ready until a week from Friday. That was a miscommunication! I know you are busy but I brought my car there in early March. I got a call the next week setting my appointment for 4 months! So all in all I think you should update your phone system, many times it would not even ring. But very happy with the job you did on my car.
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0 -
I already submitted my suggestions.
Customer Service - 3.0/5.0 -
My car looks great. Everyone was very nice. BUT, I could not get through on the phones in the mornings. Sometimes would not ring. Sometimes noone answered. Very poor system. Also, I was told I would be sent updates on my car. Finally heard on Monday, but was told my car would be ready on July 26, almost two weeks. That was a computer error. Picked it up Thursday at 4, after several calls to you. Looked great!! I had brought my car in on March 3, I believe. Got the estimate the next week, and was given an appointment July 10, FOUR months later. That was a disappointment. But it is fixed, and looks great.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Customers need to know that all good things take time.
Repair Quality - 4.5/5.0 -
The techs seem to know their jobs and have excellent skills. They are not the best in keeping the customer up to date on the repair status of their vehicle.
Customer Service - 4.5/5.0 -
I called to find out my vehicle's status 12 times. I never received a phone message back. Vehicles are very important to customers.
Returned Clean
My Experience - 5.0/5.0 -
Communication could have been better phone after 5 weeks said beginning to middle of this week after phone call on Thursday around noon was told once paperwork got to her desk I would receive a call never got that call stopped by Friday after eleven still no call was able to wait for Lexus to be cleaned. The work on the vehicle was excellent.
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
My Experience - 5.0/5.0 -
10/10 service and quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great shop. Very professional. Worked with me through a very difficult 3rd part insurance claim.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Waiting 4 1/2 months to get my car in and the almost 3 weeks for pretty basic repairs was very disappointing. The staff was excellent and the repair is perfect. That is a positive.
Likely to Recommend - 3.0/5.0 -
I will recommend as long as the person is not in a hurry to get work done.
Repair Quality - 5.0/5.0 -
Quality of work was excellent.
Customer Service - 3.5/5.0 -
The employees were excellent. Very disappointed to wait 4.5 months to get the car in and then nearly 3 weeks for repairs though.
Returned Clean
My Experience - 5.0/5.0 -
This is the second great experience I’ve had with prestige Auto body. They went above and beyond expectation! My rental period ran out after 30 days! I needed my rental for one more day and they covered the cost. Who does that! I’m extremely satisfied! They truly put your vehicle and customer service first! Thanks again. My car looks brand new again!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This would be the second time Prestige has done an amazing job fixing damage to my vehicle. The second time they went above and beyond my expectations. Thank you so very much. I am now a loyal customer.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Everyone was very attentive and kind. This is a very busy shop but the quality of work and the customer service provided is worth the wait.
Repair Quality - 5.0/5.0 -
Repair quality looks to be great. Visually my car does not look like it had any work done which is the goal in my opinion.
Customer Service - 5.0/5.0 -
Very happy with service. Jim completed the original estimate and was friendly and answered all my questions. Once my car was in for repair the office members did a great job of keeping me in the loop. Customer service was fantastic through every step of the process.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The quality of the repair was fantastic.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I'm satisfied with the staff. My car is still not finished. Mazda has not delivered all necessary parts to complete the job. But I do 100% feel it will be done to my satisfaction.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Just waiting for backordered parts, overall I am very very satisfied.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Awesome job! The repaired area looks like we just bought the car. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job and communication was good the whole process!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work
Customer Service - 5.0/5.0 -
Wonderful service
Returned Clean
My Experience - 5.0/5.0 -
Prestige did a great job with my vehicle and communicated the steps of repair the whole way through. They even cleaned the inside of my vehicle which was not expected but definitely appreciated. 10/10 Would recommend.
My Experience - 5.0/5.0 -
I have been always satisfied with the work done on my car. We’ve been tru your shop a couple of time. Thanks. The office women were especially nice. Good customer relations
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
David fixed my radio so that I could receive Sirius again. He was very nice
Customer Service - 5.0/5.0 -
David was helpful in returning my radio back to Sirius. He was very healthy
Returned Clean
My Experience - 5.0/5.0 -
Your team made sure my car was 100% road safe, awesome friendly team. Got fast updates and taken care of.I got to leave with a freshly cleaned car inside and out. Couldn’t ask for anything more.