Preston Auto Body

4.8 (681reviews)
93%
218 S. Main Street,  Preston,  MD  21655
Bot
Shop AssistantSparkles

check out our quick estimate APP @ Prestonautobody.com We work with all Insurance companies.. FREE Loaner program if you don't have Rental Coverage. I-car GOLD shop. Check out Goldclass.com . All Staff go through regular trainning to make sure your vehicle is put back to factory saftey standards..

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
Nissan

Reviews (681)

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Called 7 times before i received A call back

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Never disappointed with their service

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

This will be my last time using Preston. I am very satisfied with the work and customer service. But when I received my car back my daughters Nintendo 3DS was missing. She put it in the pocket of the seat when we exited the car and took her tablet instead. I know no one will admit to taking anything. I just don't understand who would take from a child! Or think that it would go unnoticed that it was missing. As stated earlier service was good. But finding a missing item is ridiculous!

Repair Quality

Customer Service

Returned Clean

My Experience

Great work on the repair

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

When I dropped off my car the parts were supposed to be there Monday. Preston was supposed to have it only 2-3 days. Wednesday I was told it was in the paint shop. Thursday I was told that Wednesday person was wrong, they must have misspoken ( they had more then one rouge) The parts were just delivered. Friday I was told it was in the paint shop. Monday I called and it was being cleaned for pick up.

Likely to Recommend

Repair Quality

I was told 2-3 days. It was 7 disorganized, told 2 different reasons. The parts were supposed to be there and didn't get there till 3 days later. I did t want to pay for a rental for 7 days.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Still waiting to have the exhaust finished

Customer Service

Good response to customer phone calls

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Vehicle repair was completed a daybeaelier than anticipated. The door that was painted is perfect!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Danny was fantastic! Very nice, personable and knowledgeable! Was a great experience under unfortunate circumstances With my car! My car was finished a day before I was promised! We will definitely return to Preston Auto Body with any other work that we need to be done! Thank you so much!

Likely to Recommend

Repair Quality

Customer Service

Danny was great!!!

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

was told my rental car would be at the body shop when i brought my car in...it wasn't. Also was told i could drop rental back at body shop...that didn't happen either. also asked to have someone call me with my grand total...that didn't happen either e

Returned Clean

My Experience

You guys rock. Excellent

Likely to Recommend

Repair Quality

Customer Service