Preston Auto Body
check out our quick estimate APP @ Prestonautobody.com We work with all Insurance companies.. FREE Loaner program if you don't have Rental Coverage. I-car GOLD shop. Check out Goldclass.com . All Staff go through regular trainning to make sure your vehicle is put back to factory saftey standards..
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
Only place I would recommend...
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
I appreciated the frequent contact and communication which provided me with updates on the progress of my vehicles repairs. However, I did have to take my car back to the shop the day after pickup as my rear passenger door was loose/not aligned with the body work done in that same area
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Danny was extremely helpful in ensuring I had everything I needed as well as following up on my needs
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very good service
Returned Clean
My Experience - 0.0/5.0 -
First - I received a phone call at about 4 pm to tell me my car was done....I live about hour and 15 minutes away and Preston closes at 5 pm. Would have liked to have an earlier notice. Second - I had explained to Preston that I did not have a $500 deductible that is was a $200 deductible. I was asked to pay the $500 deductible and they would leave my car outside for me to pick up and I said no so I had to contact Nationwide myself to get that issue resolved. Third - I had an issue with what happens regarding an "ongoing" estimate for my Cilijet. As I was on the phone with Lindsay - all that seemed to be important was getting my deductible paid. When I asked about how the Cilijet would work she asked a gentlemen and he got really ignorant and said "I already told her that it has to be done 60-90 days" saying this in a very ignorant way....I was not inquiring about when it could be done but how that part of the estimate would stay open ended. I told Lindsay I didn't appreciate that and Lindsay replied she didn't appreciate me being upset about it. Noone there wanted to contact my insurance company so again I hung up and called my insurance company to inquire how the Cilijet part would be handled. All someone had to say is that once the Cilijet was completed in 60-90 days that Preston would bill my insurance company. I just wanted to make sure it was documented that I was still owed the Cilijet. Fourth - upon picking up my car at 7 pm Friday night....there is a run mark of paint on the door behind the driver's door. That was clearly the first thing my husband and I picked out. I was happy of the turnaround time to have my car completed. But now I have to make arrangements to take my car back to have the run mark corrected and get another rental.
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They made my car look brand new
Customer Service - 4.5/5.0 -
Enterprise with the body shop was pretty slow at coming to pick me up to take me back to receive a rental. Took them about 40 mins.