Priority Auto Body and Service

4.9 (250reviews)
96%
11401 Old US 27,  Dewitt,  MI  48820

In operation 29 years.

Priority Auto Body has been able to create a streamlined repair process with a goal to benefit all of our customers. Priority Auto Body has been in business since at this location since 1997. Our goal is to make Every Customer A Priority. We have a team of certified professionals committed to providing quality repairs. We place customer needs & safety first.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (250)

Likely to Recommend

Repair Quality

I Always send my cars to Priority for repair! The body shops work is perfection! Richard and and his brother Russ are excellent at their jobs. The whole team, including the office ladies are there to please their customers with complete satisfaction!

Customer Service

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Repair Quality

Customer Service

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I will be bringing my other car in. Best part, I live right around the corner from your shop, very convenient.

Repair Quality

You guys are great. Loved the service and speed in repairing my vehicle.

Customer Service

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My Experience

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Repair Quality

Customer Service

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ABSOLUTELY!!

Repair Quality

The only reason it wasn't a 10 is because my car rental place (Enterprise) stated they weren't told I had dropped my rental off at Priority. Otherwise, your staff is super friendly and I love the job they did. Also love it was done a bit ahead of schedule.

Customer Service

Same reason.

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Repair Quality

Customer Service

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I’ve used priority before the new ownership and on that merit I’d possibly consider using them again

Repair Quality

Customer Service

In the beginning a little difficult and at the end same as well.

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Repair Quality

Looks great! Shelby and Mason were great keeping me informed

Customer Service

Great communication

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Repair Quality

Customer Service

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Not happy you were not honest about time

Repair Quality

Said it would be done in one week took two in the door they replaced doesn’t line up with the rest of the truck. I have to take it back.

Customer Service

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Repair Quality

Cannot be happier with the team at Priority Auto Body. Communication was great. They worked with my insurance company, which made everything easy. The repair work was perfect. Highly recommended!

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Repair Quality

Customer Service

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Repair Quality

Good work, excellent communication

Customer Service

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Repair Quality

I am throughly happy with the workmanship and customer service that priority auto body provided. They took good care of my vehicle while it was with them. The fit and finish of all the parts replaced turned out fantastic, and the color match was dead on with out having to blend. Very impressed with the level of skill. Thank you priority auto body you will be my go to shop if ever needed in the future.

Customer Service

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Repair Quality

Tony was awesome from estimating to following through to have my vehicle ready by 21 Jan.

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Repair Quality

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My Experience

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Repair Quality

Customer Service

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Repair Quality

I was not happy with the length of time for repairs. I dropped my car off on December 17th and was told that they had to do a teardown to make sure there wasn't any hidden damage, after calling on Thursday and again on Friday I didn't hear back until Monday. I'm sorry but five days to remove a fender, headlight and bumper cover is way excessive. You had my car for a total of 17 days and I had over 350 dollars out of pocket for car rental. Including what my insurance paid it was almost 700 dollars. Completely unacceptable and I am completely disappointed will not be a return customer nor do I plan on referring anyone else.

Customer Service

Not happy

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Repair Quality

Customer Service

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Likely to Recommend

I believe my relationship goes over 35 plus years with Priority!? Even though, I hope I'm not involved in anymore auto accidents...if needed, I will continue to be a customer and highly likely recommend Priority Auto to my family & friends!!

Repair Quality

The Priority Auto Body staff were extremely friendly, courteous, informative and knowledgeable regarding the services and processes to be provided! I was very satisfied with the body repairs that were needed and completed on my truck!

Customer Service

The customer service provided by the repair shop's personnel was excellent! As stated before, the entire staff I worked with was extremely friendly and courteous! All the staff members were very polite!

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