Priority Auto Body and Service

4.9 (251reviews)
96%
11401 Old US 27,  Dewitt,  MI  48820

In operation 29 years.

Priority Auto Body has been able to create a streamlined repair process with a goal to benefit all of our customers. Priority Auto Body has been in business since at this location since 1997. Our goal is to make Every Customer A Priority. We have a team of certified professionals committed to providing quality repairs. We place customer needs & safety first.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (251)

Likely to Recommend

Overall I had a good experience.

Repair Quality

Customer Service

They all were extremely kind. I only gave it a 7 because I was originally told by the estimator that it would be done in 3 days after I drop it off. On the 3rd day, someone else told me it would be done in a week! I had planned a weekend trip and had to borrow my parent’s truck. I paid for an oil change in the truck to be able to take it on the trip but while I was getting the oil changed I got a call that the car was done. It took 4 days. I think the staff need to communicate better about when the vehicles will be finished.

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Repair Quality

Customer Service

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Repair Quality

Great service as always

Customer Service

Great service as always

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Likely to Recommend

I've been recommending them for years. Even with new owners, the service is still a 10 out of 10.

Repair Quality

After the deer car episode, my car looks fantastic. You can't even tell that the whole driver's front fender across the front of the grill and everything behind and in between was damaged. Priority always does a great job.

Customer Service

The front desk staff, Aaron, (who provided the first estimate) and the adjuster who looked into it after it was taken apart.. All of them provided great feedback and communication as the process moved forward. I appreciate all the information that was shared along the way.

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Repair Quality

Customer Service

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I highly recommend their work to everyone I know.

Repair Quality

Friendly service; excellent attention to detail. Finished the work on time as they predicted and the price was extremely affordable.

Customer Service

Wonderful!

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Repair Quality

Customer Service

Would have liked better communication on status of repair.

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My Experience

Priority did exactly what they said they would do in the time they promised. Very satisfied customer!

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Repair Quality

Customer Service

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Repair Quality

Jason and Aaron were great. Went above and beyond to make sure I was satisfied and all issued were fixed and taken care of. Great job guys!

Customer Service

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Repair Quality

Customer Service

Service estimator was great. Owner however called me after and contradicted everything service estimator had explained and my estimate tripled. After communicating with them both on my dissatisfaction of how it was quoted and later changed once they had my vehicle there was no attempt to compromise or reduce cost.

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My Experience

Great experience, I really appreciated the flexibility and quick turn around.

Likely to Recommend

Repair Quality

Customer Service

I was going to be out of the country for 16 days and your estimater Aaron told me my truck would be finished when i returned from my trip. All other employees were professional

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Repair Quality

Customer Service

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Repair Quality

Everyone was great to work it, they handled everything with insurance. The body work they did turned out great. Cannot say enough about their costumer service and quality of work.

Customer Service

Amazing

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Repair Quality

Customer Service

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Repair Quality

Looks very nice thank you

Customer Service

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Repair Quality

It came out better than I thought it would

Customer Service

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Repair Quality

Customer Service

Just thought it took longer to be fixed than I thought.

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Repair Quality

Customer Service

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Repair Quality

Thank you so much it was a small fix done in one day will definitely be back

Customer Service

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