Pristine Collision Center

4.9 (165reviews)
98%
919 N. Fairfax Ave.,  West Hollywood,  CA  90046
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Shop AssistantSparkles

In operation 16 years.

Welcome to Pristine Collision Center! Our skilled team of certified technicians and estimators is dedicated to providing excellent service for all makes and models, with a lifetime warranty on every repair. We work closely with all insurance companies and manage your claims for you, allowing you to focus on what really matters. As a community-oriented auto body shop in Los Angeles, we offer deductible discounts to help you save on repairs. Customer service is our top priority. Our office staff is always available to assist you with opening your claim, communicating with your insurance provider, and keeping you informed about your vehicle’s repair progress. We’ll even take care of setting up your rental car. With I-CAR certified technicians, we ensure that all repairs meet manufacturer guidelines, which is why we can confidently offer a lifetime warranty on our work. Choose Pristine Collision Center for all your auto body repair needs!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
  • Russian
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (165)

My Experience

I originally came in for a repair on the rusted windshield sill of my red Jeep and was quoted around $1,500. I was later told that if I stored my wrecked blue Jeep with them, I’d receive a discount on that sill repair. They ended up billing my insurance co around $2,000 in storage fees, and when I returned to follow up, the quote for the sill repair had increased to $3,000, about double, apparently because the owner/manager decided $1,500 wasn’t worth the trouble and claimed the entire roof now needed to be replaced (it doesn’t). Hardly a deal for me, but a solid payday for them. That said, the staff was consistently polite and professional, which I appreciated. I just wish the pricing and communication had been a bit more transparent.

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Repair Quality

Amazing Work and so attentive to all the details. Highly recommend for repairs. Detailed car and returned in pristine condition.

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My Experience

Great service and excellent car repairs

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This business does great work and I would recommend them for all makes of cars to do repairs

Repair Quality

Excellent repair work on my Lexus SC430

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Pristine Collison Center did an excellent job repairing the dent and scratches on my Lexus Sc430.

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Thank you, Diana and Harry, for taking such good care of my car and I, through my many questions!!! I'm so glad to have gone to you again!!!

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My Experience

Thad an exceptional experience with Pristine Collision! After another driver scraped my car on the driver-side door, I stopped by Pristine just minutes later. They quickly assessed the damage, provided a clear and fair quote, and got me scheduled without delay. The repair only took a few days, and the results were truly impressive--my car looked even better than before the accident, as if nothing had ever happened! To top it off, they included a full detail and wash, leaving my car spotless inside and out. The entire process was smooth, efficient, and handled with the utmost professionalism. I highly recommend Pristine Collision--10/10 for any bodywork you need. Trustworthy, fast, and flawless service!

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My Experience

Outstanding service. Can’t say enough good things about the work performed (right on schedule) and how I was treated.

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I would be more than happy to recommend Pristine to anyone in need of vehicle repairs.

Repair Quality

Pristine’s service and level and care for their work is excellent in every respect. I’m so happy to have entrusted the repairs for my vehicle to them. I cannot rate them high enough!

Customer Service

Every aspect of their work reflected professionalism and the highest level of consideration and workmanship.

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I had a very nice experience with Pristine Collision Center to repair my Lexus SUV last week. Excellent service with professional work and reasonable price. Harry and Diana made the whole process very easy and smooth that far beyond my expectations! The car looks like brand new with lifetime warranty. Acutely my previous Lexus suv had very nice service as well. It was five years ago. Much appreciated for their work. I highly recommend to have your vehicle repaired at the shop and you will never regret!

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Excellent work

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I’m very satisfied with the service at this shop. They were very professional, communicative, and friendly. They returned my car in a timely manner and was a very smooth process. I would highly recommend this place!

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I’m very satisfied with the service at this shop. They were very professional, communicative, and friendly. They returned my car in a timely manner and was a very smooth process. I would highly recommend this place!

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great job, great people!!! thanks so much 😊

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They did an excellent job, both in keeping us apprised of the progress they were making as well as fixing the car so that it was pristine again.

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The guys did a great job matching the paint of my x7 ice grey metallic.

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You guys always exceed expectation. All communication was fantastic, your prices are reasonable and the work was impeccable. Thank you!

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I've already have.

Repair Quality

The Pristine Collision family has always shown Urban Alchemy nothing but A+ work. We are very pleased with them and recommend anyone to their business.

Customer Service

Great work everytime.

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