Procolor Collision Chino

4.5 (1,281reviews)
88%
4590 Schaefer Avenue,  Chino,  CA  91710
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Shop AssistantSparkles

In operation 11 years.

ProColor Collision Chino is your local auto body repair destination for all car repair and restoration needs. Our team of experts provide complete and hassle-free collision repair services, from cost estimates to handling the claims process with your insurance company. Locally owned and operated, we are an OEM-certified body shop and have built a solid reputation in accident repair for all types of light body vehicles. At ProColor Collision Chino, we are committed to providing our customers excellent service with a personal touch.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Tesla

Reviews (1,281)

Likely to Recommend

Repair Quality

After installing the windshield camera gps automatic wiper not working. They tried to update the software but did not go through stayed @70%. Went back and they tried to update and the camera gps still not working. The side camera not properly installed. Mentioned to them and need to bring it back for them to install it properly.

Customer Service

Returned Clean

My Experience

Excellent service. Very satisfied . Thanks.

Likely to Recommend

Repair Quality

I wrote completely satisfied already.

Customer Service

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Customer Service

Returned Clean

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I'm always pleased with the work, care and customer service of ProColor

Repair Quality

Customer Service

Likely to Recommend

Yes I would recommend you guys to friends and family

Repair Quality

Having Charles as my point of contact was awesome. He was very friendly and constantly updating me on any changes and updates with my car. It was sad to hear he was leaving. I love the result of my car. But I did not like how Esme called me and lied to me. I did not appreciate that. I was supposed to pick up my car on a Friday at 4pm. I called at noon to verify. She said if any changes she would let me know. I arrived at 430 to pick up my car. I had a missed call at 415 with a voice message stating my car wasn’t ready! She called after the time scheduled. Then lied and told me she called earlier. I had no missed calls from her. I don’t appreciate the lying. I returned my car rental thinking I would have my car and I didn’t. So I was stuck with no car for work. Point of this. I don’t appreciate the lying. I would have respected the truth. Not a lie. This upset me very much.

Customer Service

Service with Charles was a definite 10. Esme a 2. Car repair a 10

Returned Clean

Likely to Recommend

Service was great

Repair Quality

Customer Service

Great and fast work done

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I have to verify first if you going to take care the inconvinience with my car when you guys paint my car. The car care is really important.

Repair Quality

I'll take my car tomorrow. For inspection,it looks like they didn't cover it when they painted and there is the paint including the rough glass very rare that this has happened to my car.

Customer Service

Returned Clean

My Experience

The ProColor team has been extremely professional and courteous from start to finish. The team pays great attention to detail from the office team to the techs who complete the repairs. I received updates for every step of the process which set my mind at ease and I knew my car was in good hands. Im very thankful to have chosen this shop.

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Repair Quality

Customer Service

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Repair Quality

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Returned Clean

Likely to Recommend

Ever since I received my vehicle 🚗 I have been bragging about the service I received and how beautiful my car was left. I would recommend this establishment to everyone needing work done to their vehicle 😊

Repair Quality

I was impressed with the communication from ProColor. They kept me informed with the progress of completion. Very friendly, easy to understand in his explanation of the work he was doing and the parts to my vehicle 🚗. I was extremely satisfied with the work done. Their office was also clean and accommodating by offering coffee and snacks while we wait in their lobby. Thank you 😊

Customer Service

Excellent Customer Service. Friendly, honest, kept me informed on all aspects of the work being done. 😊

Returned Clean

Likely to Recommend

Repair Quality

Great work! Done ahead of schedule

Customer Service

My Experience

They were very professional and had my car ready in a timely manner.

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Repair Quality

Customer Service

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Repair Quality

They are amazing they were able to fix and turn my car around within a week. Big thanks to them

Customer Service

Returned Clean

Likely to Recommend

I will recommend them for their good service and a job well done!

Repair Quality

They kept me updated with the status of my car and finished earlier than expected

Customer Service

They called to keep me updated and were very respectful

My Experience

Had a great experience, everyone i spoke with was very helpful.

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Repair Quality

Customer Service

My Experience

Customer service was brilliant in there,and absolutely they did a great job with the bodywork too!

Likely to Recommend

Repair Quality

Good Customer service and nice work on body works

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

Charles was great, he kept me informed through the process. He a very valuable asset to your company

Likely to Recommend

Repair Quality

Customer Service