Procolor Collision Montclair

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Vehicle was repaired in a timely manner, the staff were very helpful and patient with the 100 questions I had. The young lady and the front desk is a angel. She helped me square away paying the deductible. Thank you so much. I was unable to pick-up the vehicle, but my granddaughter went and they were super nice. Will be recommending this shop to my friends and family

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Nice and professional

Likely to Recommend - 4.5/5.0 -

After my truck was completed, when they washed it they slathered my interior with armor-all. Covered my steering wheel, my screens and gauge cluster smeared with it, my rubber floor mats making them very slippery. Had I known they were detailing my interior, I would’ve requested they not use that because I hate that stuff and the smell. Besides that, customer service was awesome and repairs are fantastic.

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Likely to Recommend - 5.0/5.0 -

I would recommend

Repair Quality - 5.0/5.0 -

The rear bumper work was excellent ! I’d highly recommend this business.

Customer Service - 5.0/5.0 -

Excellent service !

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

Will recommend to every one

Repair Quality - 5.0/5.0 -

Great work awesome customer service

Customer Service - 5.0/5.0 -

Very helpful knowledge and set everything up with my rental

Returned Clean

Likely to Recommend - 5.0/5.0 -

I’ve shared the shop’s contact information with friends and family. I was blown away by how professional and courteous everyone was during my ordeal. 10/10, I will continue to recommend even in a new state. Thank you Carlos, Fred, and Mauricio!

Repair Quality - 5.0/5.0 -

The level of customer service I received with the repair of my vehicle has been unmatched! Every staff member was helpful, knowledgeable, and supportive.

Customer Service - 5.0/5.0 -

I’ve recommended them already to my family and friends in the area. You don’t get great customer service like this everywhere and I’m glad I got to experience it. Carlos and his team are amazing!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Absolutely.

Repair Quality - 5.0/5.0 -

I’m happy to say that I’m very pleased with the final results my car looks excellent thank you so much 🙂

Customer Service - 5.0/5.0 -

Excellent

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

This did a great job! They were courteous, responsive to requests, finished on time and washed the car. I will use them again.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great service! I took my car there after it was broken into. The owner and the crew were very professional and efficient. I got my car back before the date stated on the estimate. They did a very good job on repairs as well as helped me to install a new bulb for the stop light that happed to go out at the time of car pick up. I truly recommend ProColor Montclair to everyone who needs their car to be fixed. Thank you ProColor!

Customer Service - 5.0/5.0 -

The customer service was very professional and courteous.

Likely to Recommend - 5.0/5.0 -

Yes I would recommend friends and family

Repair Quality - 5.0/5.0 -

Is great customer service

Customer Service - 5.0/5.0 -

Is great customer service

Likely to Recommend - 5.0/5.0 -

I WOULD RECOMMEND THIS SHOP

Repair Quality - 5.0/5.0 -

i LOVED THAT i HAD NO PROBLEMS WITH FREDDIE & GRACE ;)

Customer Service - 5.0/5.0 -

THEY WERE VERY NICE AND EXPLAINED EVERYTHING TO ME

Likely to Recommend - 5.0/5.0 -

I would definitely recommend the shop to everyone.

Repair Quality - 5.0/5.0 -

The service is great. The assistance you receive from the people serving you is great. People are very friendly. My son's car was fixed in a timely manner. Mauricio was very friendly, had excellent customer service and kept me informed at all times. Overall excellent service.

Customer Service - 5.0/5.0 -

Already explained

Returned Clean

Likely to Recommend - 3.0/5.0

Repair Quality - 3.5/5.0

Customer Service - 2.5/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Every thing about this experience (besides the accident) was first-rate!!! Staff and work performed were great, customer service was excellent, enterprise rental process was painless…could not have asked for more

Customer Service - 5.0/5.0

Likely to Recommend - 0.5/5.0 -

Not if their cars will get more damage while getting work done

Repair Quality - 1.0/5.0 -

I went in for body damage on the passenger side but the car was returned with a new scratch on the driver’s side door. Also, I brought the car in with a full tank of gas. I literally have the receipt from the gas station less than an hour before bringing it in, but the car was returned with more than a quarter of the tank gone. For body repairs, why would so much gas be used? Feels like my car was driven a lot more than needed to do body repairs.

Customer Service - 5.0/5.0 -

Customer service was good. Doesn’t change my frustration with a new scratch and possible recreational use of my vehicle.