Procolor Collision Orange

4.4 (168reviews)
90%
735 West Collins Avenue,  Orange,  CA  92867
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Shop AssistantSparkles

ProColor Collision Orange, formerly Brooks Orange Body and Paint, is committed to providing world-class collision repairs and excellent customer service throughout the Orange County area. With their leading collision repair facility, equipped with the latest innovative equipment and their I-Car Gold technicians, known for excellence in collision repair, they are able to repair all models of vehicles. The shop is Mazda and Tesla Certified and offer collision, scratch, dent repair, auto body restoration, full paint restoration and wheel alignment. Ensure your vehicle is in the best possible hands for a complete and effective restoration, contact ProColor Collision Orange today.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (168)

Likely to Recommend

Giving it a 5 because of the back and forth that GEICO is creating for us in that they’re forcing the shop to use a vendor for used parts that has been wishy washey at best. I’m positive that if ProColor had the green light to source parts from reputable vendors that this process would have been much smoother and quicker as Diego has been a very good person to me and my situation. If GEICO wasn’t in the middle of this, they’d earn a 10.

Repair Quality

I keep getting text messages to fill this out and I’m not sure how to make it stop. My car still isn’t done and it’s been over a month. It’s not pro colors fault but the vendors that GEICO is forcing them to use to source the parts for my car are continuously jerking them around feeding them answers to questions that don’t make sense and dragging on the repair process.

Customer Service

Diego has been great. I appreciate that he sympathizes with my situation.

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Returned Clean

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Send text for an update on the card- NO RESPONSE and no one answers the phone. Terrible service

Customer Service

Returned Clean

Likely to Recommend

I highly recommend them they did an amazing job.

Repair Quality

This shop was amazing I got my Scion IQ quarter panel and door fixed and it came out looking brand new. The color matching was spot on and my car was cleaner than how I left it. I also loved the service, very kind and welcoming people, again thank you so much you guys did a great job.

Customer Service

I loved the service, very kind and welcoming people, thank you so much you guys did a great job.

Returned Clean

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My Experience

I first made an appointment to repair my bumper, which had become loose after repeated hits with a curb. I made my appointment and was greeted immediately. The person who helped me was honest and thorough with his assessment of how much it may cost and what could possibly be wrong. Clearly, the entire team is knowledgeable about cars as he was able to explain and help me. That same day, I paid to order my bumper. It was delivered within 2 days. I unfortunately wasn't able to come in to get my car fixed until two weeks later, they kindly held onto my bumper until I was ready. They kept me updated on how long it would take, and actually, it was finished a few days earlier than estimated. What really wow'd me was the fact that I picked up my car and it was perfectly repaired, they had given my car a wash AND cleaned the interior. This act did not go unnoticed and truly, it felt like I had a new car all over again. The professionalism is unmatched, I will definitely come here for future repairs, although I hope I don't need to repair my car again.

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My Experience

I'm very happy with repairs thanks

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Thank you for the service. Handled well and very professionally. I would recommend this place to someone I know.

Customer Service

Returned Clean

Translated from Spanish by Carwise
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Likely to Recommend

Muy buen trabajo.

Repair Quality

Customer Service

Excelente

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Returned Clean

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Repair Quality

Everything appears to be great for the moment! 😎

Customer Service

Returned Clean

My Experience

Incredibly satisfied with the repair. Andrew, my contact was top notch with accommodating my schedule and providing useful updates. My car is my baby and with him, I felt like he treated it the same.

Likely to Recommend

Repair Quality

The service interactions where kind and helpful, my car looks better than before. The shop took great care and I have no constructive feedback.

Customer Service

Amazing, Andrew was very kind, personable and helpful.

My Experience

The truck looks beautiful! Pro Color team did a great job! Thank you so much!

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Returned Clean

My Experience

Everything is absolutely perfect! The passenger side mirror however won’t adjust for me to have adequate visibility. Other than that, you all did an amazing job!!

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Returned Clean

My Experience

Your job for my Mustang was well done and 100 per cent satisfied. Especially Ibrahim was very supportive and helpful while I checked in and out. But if you keep delivery date you updated, it will be much better for customer satisfaction.

Likely to Recommend

Repair Quality

Everting was best from check-in thru pick-up. Especially Ibrahim was very helpful and professional to make customer happy. A little concern : if they keep completion date as promised, it would be perfect.

Customer Service