Procolor Collision Phoenix
In operation 16 years, 6 years at this location.
ProColor Collision Phoenix is a full-service collision repair facility dedicated to restoring vehicles to their pre-accident condition with precision, safety, and quality craftsmanship. Our experienced technicians use modern repair methods, advanced equipment, and premium refinish systems to ensure every repair meets strict industry standards. We follow manufacturer repair procedures whenever available and stay current with evolving vehicle technologies, including structural repairs and modern vehicle safety systems. Our team is committed to performing safe, accurate repairs that protect both the performance and value of your vehicle. ProColor Collision Phoenix works with all major insurance companies to help streamline the repair process. From the initial estimate through final delivery, we provide clear communication and work directly with insurers to make the experience as smooth and convenient as possible for our customers. We stand behind our work with a lifetime warranty
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 1:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You guys do a really good job I’m so happy with the job you guys do Thanks guys
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Radio not working. All agreed to repairs not completed
Likely to Recommend - 1.0/5.0 -
Given my experience and the lack of any kind of even minor compensation for the inconveniences during the repair process, I cannot recommend SS Collision to anyone.
Repair Quality - 3.0/5.0 -
The work done to my car was ok, but customer service in particular was less than desirable. The finished paint came back with orange peel compared to the rest of the car. Anytime I wanted an update, I had to call to find out about any progress or delays. And there were many delays where a bumper arrived damaged to the facility, or an incorrect bumper was sent to the facility.
Customer Service - 2.0/5.0 -
Progress and delays were not properly communicated unless I, as the customer, took the time to reach out.
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0 -
Quality of the repair was great! I feel like staff could have been more vigilant about providing updates throughout the process. I was also misquoted on the time it would take to repair by 20 extra days. I had to call for updates on this and was always told a different date of repair that kept getting pushed back.
Customer Service - 3.0/5.0
My Experience - 5.0/5.0 -
None
Likely to Recommend - 3.0/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 3.0/5.0 -
Car was in a bit of cosmetic work, but my main focus was the mechanical work. Honestly, the cosmetic work came out fine, but the insurance was a pain in getting the other work done.
Customer Service - 3.5/5.0 -
The lady’s in front were great and helpful
Likely to Recommend - 5.0/5.0 -
I would highly recommend SS Collision to anyone in need car repair. I was extremely satisfied with the exceptional service at SS Collision and many thanks to Ryan, Michelle and staff.
Repair Quality - 5.0/5.0 -
Thank you to Ryan, Michelle and staff for making my car repair such a good experience
Customer Service - 5.0/5.0 -
Yes, I was extremely satisfied with the exceptional service at SS Collision and many thanks to Ryan, Michelle and staff.
Returned Clean
Likely to Recommend - 5.0/5.0 -
This is the only place of you give a hoot.
Repair Quality - 5.0/5.0 -
S.S. Collision went above and beyond, from their customer service to their actual detail it was everything. Words can’t describe how much they knew how much my vehicle meant to me and they took such care and were so thoughtful every step of the way. I 1000% recommend for anything or anyone that you truly care about. They are the crew.
Customer Service - 5.0/5.0 -
The best I’d ever received.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Yes Cause you tell that they love there job I'm a big supporter of company that treat their employees good
Repair Quality - 5.0/5.0 -
Thank you, SS collision for the exceptional work on my truck ram 1500 2021. Their attention to detail, precision, and clear pride in craftsmanship were outstanding. I’ll admit, I was a little nervous at first—especially about whether the paint job would match—but they exceeded every expectation. You can truly tell the people there enjoy their work. Not only did they repair the damage from the accident on the driver’s side, but they also took care of other issues they noticed. I was fortunate to be randomly selected in their raffle, which included a full detail—inside and even the engine. My truck was pretty dirty when I dropped it off, but when I picked it up, it looked completely brand new. I had the pleasure of meeting the owner, Ryan, who is truly old-school and down-to-earth—it’s rare these days to meet such genuine people. Michelle at the front desk was also fantastic; she kept it real with me and even sent me a link so I could track the progress of my truck online. The process took 14 days for repairs and 5 additional days for detailing. Even though they were short-staffed (and I completely understand people need vacations), I’m glad I didn’t rush them because the results were more than worth the wait. The quality of their work far surpassed other places I’ve been— I am happier with the outcome
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
10/10 would recommend! Excellent experience - kind, communicative, and efficient - plus my car looks great!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
All employees -- from owner to management to other workers -- very customer-friendly and responsive to my questions.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car was immaculate, looked phenomenal, super high quality work
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looked great after getting detailed
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
There was no replacing of new parts of any sort. It’s disrespectful to me that this work would be approved for completion. I had been without my car for two weeks just for a painted bumper and unaligned camera? The invoice is a lie. These are my same parts as from the accident. This is unacceptable work.