Procolor Collision Santa Ana
In operation 6 years.
ProColor Collision Santa Ana, formerly known as S & C Auto Body, is a full-service state-of-the-art collision repair facility performing quality repairs on consumer and commercial vehicles. Proudly serving the Santa Ana area for over 35 years, owners William and Ranya Mudawar provide exceptional service, placing their customers’ repair needs as their highest priority. With leading-edge technology and highly trained technicians, ProColor Collision Santa Ana is recognized as an I-CAR Gold facility and specializes in factory certified work, earning certifications with GMC and Nissan. No matter the repair, trust ProColor Collision to restore your vehicle to like new again.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
- Arabic
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Job well done indeed
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The team has been so helpful every step of the process. Every time we would call, the staff was always very friendly and informative. They went above and beyond when they did not have to in helping me figure out my car tag situation while the repair was ongoing. We will be coming here in the future for our vehicle repair needs.
Likely to Recommend - 5.0/5.0 -
If we have any car issues in the future, we will be coming back to this shop. We have already told our friends in the area that if they have car troubles, they need to come to here.
Repair Quality - 5.0/5.0 -
This is an amazing team who really cares.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0 -
Honestly, I only picked this shop because I’ve always heard great things about pro color collision. Not necessarily this one but in general. But also because State Farm told me about all the perks that came along choosing one their affiliated shops, lifetime repairs for the issue it was brought it and that the shop will own it no questions asked. Also if the shop stated something needed to be repaired and supplemental change needed to be made on the estimate that State Farm wouldn’t argue it because they are affiliated with them. Well… that was a load of crap. I blame more State Farm on that one because they were not being very “good neighbors” through out the process. But also the shop seemed to only want to satisfy the insurance. There’s a lot of things that I had to take care of out of pocket. And I’m about $6k deep already, but that was just to bring my car back to how it was before the incident. The attention to detail was a hard miss on them. My fog light plug in connector on the driver side I can’t access anymore because when they attached the front bumper it got caught and pinched so now It’s stuck. They broke my license plate light, they wouldn’t admit it but it wasn’t broken when I saw the car at the tow yard months ago. They did replace it though… and they lost my 392 badges… that kind of attention to detail goes a long way. Also replaced the lost badge. All the rims have white speckles on them. The rim I think they repaired started chipping. I smell coolant coming from my car. Now my car did have from right damage. All the water cooler hoses are within that area, as well as the radiator is close by and there was some from damage. I’m certain that all that was inspected. I won’t know until I see a leak but my car was not leaking it smelling before the incident. Not something that I could go call about since they would just fight me on it too since I was fought on almost every request I made. I should of went with my gut and took it to a shop I’ve had great experiences with in the past. And not listened to the crappy spiel by the insurance. Also found out that this shop was just a rebranded pro color. It was something else before it.
Repair Quality - 3.0/5.0 -
My vehicle wasn’t ready when it was said to be ready, and I was given a time for completion. Waaay to many hiccups at the time of pick up and the car is still not 100% repaired.
Customer Service - 4.0/5.0 -
Overall the customer service was on point especially the female, I forgot her name but she was understanding and caring. Jr at times would get annoyed or irritated with me for requests I had for my vehicle and at the time of pick up got upset that I got there and the car wasn’t ready and he firmly annoyingly said “I told you 4:30, not my fault you came in at 3:30”, just to be clear the car wasn’t ready until after 5:30 when they were already closed. William was also understanding but at times you could tell he was more interested in satisfying the insurance company than my requests but he did his best to make it right
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great staff. Very helpful and accommodating.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great staff. Very helpful.
Customer Service - 5.0/5.0 -
Good communication.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you to the team at ProColor! Always amazing work !
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
This place had amazing customer service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
great service!
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks great. Just like it was before the accident.
Customer Service - 5.0/5.0 -
Personnel were very professional and knowledgeable. Ranya the receptionist was very friendly and made sure I understood everything that was going on. I got texts letting me know all updates on my car. The day I picked up my car, I didn't have my phone so she took pictures of the rental car for me.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and communication with the entire process
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was completely satisfied with my recent repair experience. thanks to all of you. 😁
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Amazing staff and workmanship recommend this place
My Experience - 5.0/5.0 -
We always trust ProColor for our auto body repair needs, and they never disappoint! Their professionalism, attention to detail, and top-notch repairs keep us coming back. Highly recommend them for anyone looking for quality service and excellent workmanship