Proctor Collision LLC

5.0 (23reviews)
100%
7500 Cogswell St.,  Romulus,  MI  48174

In operation 5 years, 3 years at this location.

Proctor Collision LLC is a family-owned and operated, full-service collision repair facility serving the Romulus and the surrounding Metro Detroit area. Our experienced team specializes in complete collision repair, structural and frame repair, refinishing, paint matching, diagnostics, and insurance claim repairs. We are equipped to handle everything from minor collision damage to major structural repairs while maintaining a strong focus on quality, safety, communication, and efficient cycle times. Our team has decades of collision repair experience and is committed to providing professional, high-quality repairs and dependable service. We work with insurance companies, rental providers, fleet customers, and individual vehicle owners and have the capacity to accept additional insurance assignments. We welcome opportunities to establish relationships with insurance carriers and become a trusted repair partner for their customers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (23)

My Experience

Awesome people at the shop. Above and beyond

Likely to Recommend

Repair Quality

Great to deal with and timing for repair

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Best body shop all around

Customer Service

Great

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great job and service

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very timely , work was better than expected and the clean up was also above expectations, very pleased 😎

Customer Service

Returned Clean

My Experience

Service was excellent. The staff was considerate and knowledgeable. Everyone went above and beyond. I could not believe that they completely cleaned my car inside and out when i picked it up. Excellent place. Highly recommend them.

Likely to Recommend

I would highly recommend.

Repair Quality

Excellent job. Wonderful people to deal with. I was completely satisfied.

Customer Service

Very knowledgeable and considerate. I received updates every day.

Returned Clean

Likely to Recommend

Repair Quality

Top notch service and quality work! Can’t say enough good things about how pleased I was with my experience! Best shop and customer service I’ve ever had

Customer Service

My Experience

I want to sincerely thank you for the excellent service and exceptional customer care. You went above and beyond to make sure everything was handled smoothly, and that level of dedication did not go unnoticed. It made the entire experience stress-free and enjoyable. I truly appreciate the effort and care that was shown, and I will confidently recommend this company to everyone.

Likely to Recommend

Repair Quality

I am highly satisfied with the quick turnaround, the consistently high quality of work, and the exceptional level of customer service provided. Communication was clear and timely throughout the entire process, and every detail was handled with professionalism and care. The team demonstrated a strong commitment to excellence, which made the experience smooth and efficient from start to finish. I would confidently recommend this company to others and would gladly work with them again in the future.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very happy overall with the care and work that was putting into making sure my car was basically back to new and thankful they put up with the many phone calls between us without any problem

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Likely to Recommend

100% recomendados

Repair Quality

Very good service, excellent attention, they have always been informing me about the arrangement of my vehicle, they are responsible and they do an excellent job as a team, I recommend them, they are experts in what they do.

Customer Service

Very excellent.

Returned Clean

Likely to Recommend

Repair Quality

Very fast service. Had car back in a week. They kept me informed through out the process. Before the start they knew what needed to be down and had an itemized report, so they were able to find some parts cheaper, which helped with price. Price was very nice. Clean me car when finished. Awesome.

Customer Service

Returned Clean

My Experience

Everyone went above and beyond and my car looks beautiful. I couldn't be happier

Likely to Recommend

Repair Quality

They went above and beyond despite the difficulty with the insurance adjuster

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

If I could rate this car shop a 1000/10 I would!!! They did an incredible job on my car!!!!!!

Customer Service

Returned Clean

My Experience

Good as new and service was fast

My Experience

Car looks better than it did the day I bought it great paint match professionals

My Experience

Great job looks brand new

Likely to Recommend

Repair Quality

Great job on everything

Customer Service

Great job on everything

Likely to Recommend

Repair Quality

Very good job!

Customer Service

Was notified about everything happening