Proctor Collision LLC

5.0 (21reviews)
100%
7500 Cogswell St.,  Romulus,  MI  48174

In operation 4 years.

We are a hard working, family owned business who pride ourselves in doing high quality repairs and will go above and beyond to satisfy our customers. We are a new shop looking to gain lifelong customers by standing behind our word and commitment of delivering high quality repairs in a timely manner. Owner, Ken Proctor, has over 34 yrs of experience doing exceptional body and paint repairs, highly experienced in heavy hits/front end damage, highly experienced in frame pulling, excellent at color matching, tinting and blending of paint, extensive ICAR, ASE, PPG and Deltron training/certifications as well as received Gerber Collision employee of the year STAR Award 2020. We sincerely appreciate any referrals or recommendations to customers and are available to accept all repair jobs big or small.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (21)

Likely to Recommend

Repair Quality

Best body shop all around

Customer Service

Great

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great job and service

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very timely , work was better than expected and the clean up was also above expectations, very pleased 😎

Customer Service

Returned Clean

My Experience

Service was excellent. The staff was considerate and knowledgeable. Everyone went above and beyond. I could not believe that they completely cleaned my car inside and out when i picked it up. Excellent place. Highly recommend them.

Likely to Recommend

I would highly recommend.

Repair Quality

Excellent job. Wonderful people to deal with. I was completely satisfied.

Customer Service

Very knowledgeable and considerate. I received updates every day.

Returned Clean

Likely to Recommend

Repair Quality

Top notch service and quality work! Can’t say enough good things about how pleased I was with my experience! Best shop and customer service I’ve ever had

Customer Service

My Experience

I want to sincerely thank you for the excellent service and exceptional customer care. You went above and beyond to make sure everything was handled smoothly, and that level of dedication did not go unnoticed. It made the entire experience stress-free and enjoyable. I truly appreciate the effort and care that was shown, and I will confidently recommend this company to everyone.

Likely to Recommend

Repair Quality

I am highly satisfied with the quick turnaround, the consistently high quality of work, and the exceptional level of customer service provided. Communication was clear and timely throughout the entire process, and every detail was handled with professionalism and care. The team demonstrated a strong commitment to excellence, which made the experience smooth and efficient from start to finish. I would confidently recommend this company to others and would gladly work with them again in the future.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very happy overall with the care and work that was putting into making sure my car was basically back to new and thankful they put up with the many phone calls between us without any problem

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Likely to Recommend

100% recomendados

Repair Quality

Very good service, excellent attention, they have always been informing me about the arrangement of my vehicle, they are responsible and they do an excellent job as a team, I recommend them, they are experts in what they do.

Customer Service

Very excellent.

Returned Clean

Likely to Recommend

Repair Quality

Very fast service. Had car back in a week. They kept me informed through out the process. Before the start they knew what needed to be down and had an itemized report, so they were able to find some parts cheaper, which helped with price. Price was very nice. Clean me car when finished. Awesome.

Customer Service

Returned Clean

My Experience

Everyone went above and beyond and my car looks beautiful. I couldn't be happier

Likely to Recommend

Repair Quality

They went above and beyond despite the difficulty with the insurance adjuster

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

If I could rate this car shop a 1000/10 I would!!! They did an incredible job on my car!!!!!!

Customer Service

Returned Clean

My Experience

Good as new and service was fast

My Experience

Car looks better than it did the day I bought it great paint match professionals

My Experience

Great job looks brand new

Likely to Recommend

Repair Quality

Great job on everything

Customer Service

Great job on everything

Likely to Recommend

Repair Quality

Very good job!

Customer Service

Was notified about everything happening

Likely to Recommend

Already have suggested it to a few ppl that have asked me !

Repair Quality

They went above and beyond and made sure everything matched perfect! Turn around rate was by far the fastest I've ever had and the quality of work was even better

Customer Service

They reached out multiple times with updates and I was pretty much in loop every step of the way !

Returned Clean

Likely to Recommend

Repair Quality

They do awesome work in a timely manner.We highly recommend

Customer Service

Returned Clean